Job Summary :
The Early Default Counselor role is responsible for preserving the Credit Union’s assets by controlling delinquent loan accounts, collecting delinquent loan payments and / or recovering collateral.
Responsibilities :
- Contacts delinquent accounts by phone and mail; takes appropriate action to bring current.
- Analyzes financial situation of delinquent borrowers; makes recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful
- Maintains accurate files and reports on all collections activity.
Preferred Education and Experience :
One to three years of similar or related experience. Prior experience working for a credit union is a plus.Excellent written and verbal communication skills.