Store Manager

The auto care industry is committed to protecting the choice, safety and mobility of every driver out there. And we're constantly looking for talented and energetic individuals like you to explore the opportunities our thriving industry has to offer. Whatever your skills or background, the incredible diversity of the auto care industry means there is likely a job for you. From the shop floor to the corporate office, careers in the auto care industry offer competitive salaries and opportunities to hone and grow your skills. Come join us in creating a safer and more independent future for drivers everywhere.

OUR MISSION

"Endeavor to be the world class leader in the automotive service industry". We believe with the best people, best operations we can achieve to be the consumer's choice for convenient vehicle maintenance .

POSITION SUMMARY :

As the Store Manager for Big O Tires, you will direct and manage the overall daily operations of the retail store in accordance with identified company goals to obtain optimum efficiency, economy of operations, and maximize profit. The Store Manager drives sales growth as the leader of the customer experience on the sales floor. You will have the great responsibility to inspire, motivate, lead and develop an entire store team. You will provide leadership and direction to the store staff and successfully champion business strategies, vision and values. The Store Manager will maximize store profitability by controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising and operations are consistent and well executed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Demonstrates leadership in driving sales and profitability by achieving or exceeding all established store budgeted financial goals
• Understands the impact surrounding KPI's and level sets employee expectations to achieve positive results. Maintains payroll and controllable expenses on P&L.
• Personally demonstrates high level of customer engagement and sets expectations for team.
• Ensures Company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap and hospitality area.
• Provides clear and consistent feedback to employees on a regular basis. Coaches for performance.
• Identifies problems and opportunities and discusses them with District Manager.
• Controls inventory and expenses.
• Understands, executes and trains all cash handling and reporting functions
• Ensures safety of employees and customers. Communicate concerns to the District Manager or Human Resources.
• Able to build teams, motivate, lead and influence others.
• Strong problem solving skills and the ability to make good decisions. Able to persist through challenges.
• Goal oriented and results driven.
• Exemplifies the highest standards of integrity and trust.
• Hires, trains, assigns duties and schedules work hours, monitors and evaluates job performance, disciplines, and terminates employees in accordance with company procedures and policies.
• Responsible for financial performance. Looks for opportunities to grow the business and improve profitability. Drives sales and car count.
• Maintain building and equipment.
• Prepare paperwork associated with revenues, sales statistics, employee records, etc.
• Open and close store(s).
• Monitors inventory levels to prevent shrinkage; orders and receives supplies as needed.
• Resolve / handle customer complaints within the established guidelines.
• Operate point of sale hardware and software and look up information for various applications.
• Prepare and inspect work orders, VIP Checklist and Vehicle Inspection Form (Health Check) for completeness.
• Ensure compliance with OSHA and Federal and State Environmental regulations.
• Automotive experience preferred but not required.

QUALIFICATIONS

Must be able to pass background and drug screening

EDUCATION and / or EXPERIENCE

High school diploma or equivalency certificate is preferred. Experience in a management capacity where managing team sales and bottom line performance is preferred.

SUPERVISORY SKILLS

Carries out supervisory responsibilities in accordance with Western Automotive Group's policies, procedures and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems and enforce safety rules.

LANGUAGE SKILLS

Speak read and write English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before customers and employees. Spanish Speaking is a plus!!!

MATHEMATICAL SKILLS

Ability to calculate figures, work with budgets, and understand company financial documents. The ability to inspect and repair various vehicle components using intricate measuring devices.

COMPUTER SKILLS

Good computer skills. Ability to use the company hardware and software.

CERTIFICATES AND LICENSES

Valid driver's license.

If you have a good attitude, work well with others and take pride in your work please apply below.

Please click here http : / / www.bigowesternauto.com / to apply.

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.

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