Talent.com
Team Leader/Shift Lead
Team Leader/Shift LeadChick-fil-A Sand Springs • Sand Springs, OK, US
Team Leader / Shift Lead

Team Leader / Shift Lead

Chick-fil-A Sand Springs • Sand Springs, OK, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Company parties
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Tuition assistance

Role Summary :

Create Raving Fans by leading and encouraging Team Members to consistently execute all tenets of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC).

General Responsibilities :

  • Oversee a particular function of the restaurant (see below) while working your scheduled shift.
  • Provide leadership support to the AM / PM manager on duty while including them in decisions that impact the business and customer experience.
  • Ensure and coach Team Members to consistently follow all Chick-fil-A processes and procedures.
  • Shift management breaks, communication, call-off management, discipline, reward & recognition
  • Consistently coach and mentor team members around Pathway training and best practices.
  • Empower, encourage and provide feedback to team members on a daily basis
  • Ensure all team members on shift are aware of the plan for the day.
  • Ensure the store is neat, clean, and organized at all times.
  • Train team to present food to guests with neatness and attractiveness.
  • Appropriately handle all customer issues and play a positive role in customer recovery.
  • Perform discipline for actions that do not meet Chick-fil-A standards as well as violations of the Team Member Handbook.
  • If closing, control pre-close functions while not compromising service and food quality standards.
  • Ensure cleanliness of all areas is always top-of-mind with a focus on customer perception
  • Front of the House (FOH) Responsible for all cash management duties. Count down registers, track cash and coupon accountability, change fund management, Daily Report.
  • Back of the House (BOH) Follow all food safety procedures at all times.
  • BOH Is aware of food cost and labor cost best practices and works to implement them at all time

    • Skills :

  • Outstanding communication skills
  • Outgoing / friendly / patient
  • Great verbal communicator
  • Leader (track record of achievement)
  • A desire for ongoing training / education
  • Ability to work in a team environment
  • Results-oriented
  • Detailed & keenly observant
  • Ability to make decisions quickly
  • Ability to motivate others
  • Proven history of consistently performing at a high level
  • Competency in area of responsibility
  • Embodies the Restaurants vision
  • Unquestionable integrity and represents Chick-fil-A well
  • Lead the business to achieve labor / food cost targets and speed of service goals
  • Anticipates problems before they happen
  • Passion for operational excellence in everything you do
  • Responsible for money, food, labor, and training systems

    • Benefits :

  • Affordable Healthcare
  • Flexible schedule
  • Employee discount
  • Qualify for free college after the first 30 days of employment
    • [job_alerts.create_a_job]

    Team Lead • Sand Springs, OK, US

    [internal_linking.similar_jobs]
    Sales Team Leader

    Sales Team Leader

    Soar Agency Group • Bixby, OK, US
    [job_card.full_time]
    Position : Sales Team Leader - Business Development and Mentorship.Welcome to Soar Agency! We protect families and businesses with top-tier supplemental insurance products.We believe in a goal drive...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader

    Shift Leader

    Insomnia Cookies • Tulsa, OK, United States
    [job_card.part_time]
    E 2nd St, Space 8, Tulsa, OK 74120.You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader

    Shift Leader

    Blaze Pizza Tulsa W 81st • Tulsa, OK, US
    [job_card.full_time]
    At Blaze, we embrace individuality and encourage our team members to showcase their unique personalities and style.As a part of our build your concept, we allow the guest to be the artist and creat...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Associate Team Leader

    Associate Team Leader

    H&R Block • Tulsa, OK, US
    [job_card.full_time] +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader

    Shift Leader

    1441 - Dave's Hot Chicken - Tulsa Hills • Tulsa, OK, US
    [job_card.full_time]
    The co-founder, Dave, a chef trained in Thomas Keller’s Bouchon restaurant organization came up with a simple process : take the best quality chicken, prepare the chicken in a proprietary brin...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Lead

    Shift Lead

    Capriotti's Arrow • Tulsa, OK, US
    [job_card.full_time]
    Las Vegas that is brand new to Oklahoma.Brand new build of the second Capriotti's in the Tulsa market.Multiple opportunities for raises and promotions. A work environment that is team-orientated...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Leader

    Team Leader

    H&R Block • Tulsa, OK, US
    [job_card.full_time]
    At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Lead

    Shift Lead

    Walgreens • Owasso, OK, US
    [job_card.full_time]
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Team Lead

    Store Team Lead

    Academy Sports and Outdoors • Tulsa, OK, US
    [job_card.full_time]
    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our purpose is to make it easier for everyon...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader

    Shift Leader

    Smashburger 1039 Garnett • Tulsa, OK, US
    [job_card.full_time]
    Our first Smashburger restaurant opened in 2007 with one single notion in mind; .Better burgers takes better service, support and teamwork. That's why we treat our team membe...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader

    Shift Leader

    Blaze Pizza Tulsa Peoria Ave • Tulsa, OK, US
    [job_card.full_time]
    At Blaze, we embrace individuality and encourage our team members to showcase their unique personalities and style.As a part of our build your concept, we allow the guest to be the artist and creat...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader

    Shift Leader

    Little Caesars • Owasso, OK, US
    [job_card.full_time]
    The Shift Leader is responsible for operations during assigned shifts, including but not limited to supervision of crew members and staffing levels, quality food preparation, safety and sanitation,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader

    Shift Leader

    WAB Ventures • Sand Springs, Oklahoma, United States, 74063
    [job_card.full_time]
    And in doing so, you'll ensure an excellent experience for our customers each and every time they dine with us.As a Shift Leader, you'll also have the chance to push your own skills so your career ...[show_more]
    [last_updated.last_updated_30]
    Shift Leader

    Shift Leader

    Ta Smoothie Llc • Tulsa, OK, US
    [job_card.full_time]
    Shift Leads serve as the Team Leader.They not only help Guests meet their fitness and nutrition goals by assisting them to help select smoothies and retail products that inspire them maintain a hea...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader

    Shift Leader

    Ampler Chicken • Owasso, Oklahoma, United States, 74055
    [job_card.full_time]
    The Team Member / Shift Leader is passionate about ensuring team members provide our guests a superior dining experience with friendly, quick, accurate service in a clean and safe environment.The pos...[show_more]
    [last_updated.last_updated_30]
    Shift Leader – Hiring Immediately

    Shift Leader – Hiring Immediately

    Arby's • Tulsa, OK, US
    [job_card.full_time] +1
    Arbys - 51st and Yale is looking for enthusiastic individuals to join our team in Tulsa, OK as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Shift Leader

    Shift Leader

    Chicken Salad Chick • Tulsa, OK, US
    [job_card.full_time]
    Now Hiring : Shift Leader (Hourly).Assistant General Manager (AGM), Restaurant General Manager (RGM).This includes managing staff, ensuring an excellent guest experience, maintaining food quality, a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Lead

    Shift Lead

    KMAC Enterprises • Okmulgee, Oklahoma, United States, 74447
    [job_card.full_time]
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wag...[show_more]
    [last_updated.last_updated_30]