Absence Management Analyst

Overview

The Absence Management Analyst position will be involved with learning the Company's Leave of Absence and Time Off policies and how they interplay with governing laws and other Company Plans. This includes working directly with other Company departments, assisting employees with questions and / or concerns, performing data integrity checks, reporting and assisting with system implementations. This position will require analytical skills, excel reporting, critical thinking and ability to self-motivate. The Absence Management Analyst will need to be able to understand and identify different eligibility requirements and resolutions. This role will also need to work with the Company’s Leave of Absence vendor and ensure consistency between systems and adherence to Company policies. Customer service is our primary focus. This role will primarily serve employees in the United States but could also cover policies for Canada employees as well. A sense of urgency and attention to detail are necessary to meet the required deadlines.

Key duties and responsibilities

• Understand, implement and process the 7-Eleven Leave of Absence Policies and Time Off Policies;
• Understand compliance as it relates to leave of absences such as HIPAA, FMLA qualifying reasons, FMLA entitlement, Americans Disability Act, state mandates pertaining to sick pay and protected leave of absences, understand Company Time Off policies, system programming, etc;
• Gather employee information from multiple HR Systems and personnel files;
• Learn and implement processes across multiple HR Systems;
• Implement training; assist with creation of informational materials;
• Stay current with laws and regulations within states of operation; perform internal audits and research data discrepancies;
• Work with Payroll for Time Off reconcilement;
• Send correspondence to appropriate individuals;
• Back-up for other coworkers responsibilities;
• Deliver exceptional customer service to our internal and external customers;
• Organize and maintain excel spreadsheets for tracking and data integrity checks;
• Handle requests as assigned by Management.

Education and Experience

Specific Knowledge And Skills

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