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Customer Support Representative
Customer Support RepresentativeVirtualVocations • Chicago, Illinois, United States
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Customer Support Representative

Customer Support Representative

VirtualVocations • Chicago, Illinois, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Customer Support Representative who will provide technical support and troubleshooting for customers.

Key Responsibilities

Identify, research, and resolve technical and end-user application issues

Educate and coach customers on best practices for using products and services

Document all customer interactions and research in Salesforce to ensure reliability

Required Qualifications

Bachelor's degree or equivalent work experience

2+ years of customer service / contact center experience

General automotive knowledge

Experience troubleshooting hardware, software, and network issues

Ability to quickly learn new technologies and solve problems efficiently

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Customer Support Representative • Chicago, Illinois, United States

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