Job Description
Job Description
Now Hiring : Shift Manager (Shift Lead) in Wildwood , FL
Central Florida Taco Bell is looking for leaders who love serving customers and want to be part of a great restaurant company by running excellent shifts in a self-sufficient manner. Take ownership and responsibility to solve problems, seek help from others when appropriate, and be willing to provide help and guidance to your team. This is the perfect place for you to learn, grow, and succeed!
What’s in it for you?
- Paid time off for full-time employees
- 401(k) with company match
- Opportunity to earn bonuses based on store performance
What you can expect from us
Leadership and directionSupport and coaching on how to respond to customer and co-worker requestsExcellent communication and a passion for working with peopleOpportunities to grow within the company and advance to salaried management roles and beyondHighlights of what we expect from you
Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers, and Service are completedEnsure all Team Members complete their Shift Excellence tasks for their assigned positionsEnsure food safety, quality, and accuracy of ordersResolve customer complaints quickly while maintaining positive customer relationsUnderstand posted work schedules and report to work as scheduled, on time, in uniform, and ready to begin tasks. Provide appropriate notice when unable to attend workUse the approved timekeeping system accurately, including recording all hours workedProvide regular feedback to the RGM on the performance of Team MembersProvide ongoing constructive and positive feedback to Team MembersActively participate in the training and development of Team MembersHandle conflicts constructively and work with the RGM to achieve resolutionAssist with profit and loss management by following cash control and security procedures, maintaining inventory, and managing laborFully participate in delivering every guest a WOW experienceThis list is not all-inclusive of the expectations for our Shift Leaders.
Are you qualified for the job?
Education : Basic math and reading skills requiredExperience & Requirements :
Must be at least 18 years oldMust pass background check and drug testValid driver’s license and access to a vehicleAble to oversee and manage subordinate employees and provide directionAble to stock shelves and coolersAble to sweep and mop floors, dust shelves, lift and carry trash containers, and place them in outdoor binsAble to clean the parking lot and grounds surrounding the restaurantAble to stand, walk, lift up to 50 lbs., and stoop during up to 90% of shift timeDisclaimer : You are applying to Central Florida Taco Bell, a franchisee of Taco Bell. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs, which may vary among franchisees.