Partner Success Manager (Municipal Relations)

Job Description

Job Description

Description : About Us

Circuit is transforming how cities move by providing clean, efficient, and flexible last-mile transit services using electric vehicles (EVs). We partner with municipalities, transit agencies, and private companies to bridge the gap between public transit hubs and residents’ final destinations—reducing congestion, emissions, and transportation inequity through scalable electric mobility solutions. We're looking for strategic thinkers who thrive on building meaningful partnerships that make a real impact.

Position Summary

As a Partnerships Manager, you’ll be the primary steward of our municipal relationships. Working closely with city officials, transit agencies, and local stakeholders, you’ll ensure successful program implementation, foster long-term collaboration, and identify opportunities to expand and evolve our presence in each community. This is a strategic role focused on program growth, stakeholder engagement, and sustained revenue development through exceptional relationship management.

Key Responsibilities

• Municipal Relationship Management : Serve as the day-to-day liaison for partner cities, ensuring program satisfaction, compliance, and long-term alignment with city goals.
• Strategic Program Expansion : Identify opportunities to expand or enhance services in existing markets, including pilot programs, fleet increases, or new deployment zones.
• Cross-Functional Collaboration : Coordinate with internal teams (e.g., operations, legal, marketing, engineering) to deliver on partnership obligations and adapt programs to evolving municipal needs.
• Performance Monitoring & Reporting : Track key metrics, generate reports for partners, and lead regular check-ins or review meetings with stakeholders. Analyze complex service data to provide actionable insights on mobility, equity, and sustainability — helping partners make informed, forward-looking decisions.
• Revenue Growth : Explore additional revenue streams through service upgrades, contract renewals, sponsorships / ad sales, or collaborative initiatives with local organizations.
• Funding Sources : Partner with municipalities and other local stakeholders to understand budget cycles and ensure ongoing program funding .
• Stakeholder Engagement : Build trust with city councils, transit departments, sustainability leaders, and community groups to foster broad support for our services.

Requirements :

Preferred Qualifications

Why Join Circuit