Key Responsibilities :
Insurance Administration & Strategy
- Lead annual insurance renewal strategy for property, general liability, builder’s risk, and ancillary policies.
- Analyze coverage needs across the portfolio and collaborate with brokers to evaluate renewal options and policy design.
- Collect, compile, and present underwriting data to brokers during renewal cycles.
- Coordinate and track insurance estimates for new developments, acquisitions, and rehab projects.
- Monitor and maintain the organization’s insurance portfolio, including premiums, coverage limits, deductibles, and Total Insured Values (TIVs).
- Prepare year-over-year insurance cost comparisons and historical claim analyses for executive review.
Claims & Incident Management
Oversee the full lifecycle of insurance claims, including :Intake and review of incident reportsConducting staff interviews and collecting documentationCoordinating with executive leadership and ownership on claim strategyServing as primary point of contact with carriers and brokers through closeoutCreate and manage internal reporting tools and tracking systems for all open and closed claims.Maintain comprehensive claims history and loss data by asset.Develop standardized processes for claim intake and communication with Regional Supervisors and site teams.Risk Mitigation & Strategy
Partner with facilities and construction leadership to identify trends and implement safety measures that reduce incident frequency and cost.Monitor emerging risks, track claim patterns, and present recommendations to leadership on prevention strategies.Support site teams with insurance-related training, awareness, and compliance communication.Corporate Support & Special Projects
Participate in strategic planning, budgeting, and forecasting related to risk services.Support the development division with required insurance documentation during acquisition and closing phases.Assist with coordinating training related to insurance, safety, and claims procedures.Participate in companywide initiatives, meetings, and cross-functional collaborations as needed.Education & Experience
Bachelor’s degree required (preferably in risk management, business, finance, or related field).Minimum of 5 years of experience in property risk management, commercial insurance, or claims oversight.Experience in multifamily housing, affordable housing programs, and / or real estate development is a plus.Licenses & Certifications
Preferred but not required :
Property & Casualty Insurance Producer LicenseAssociate in Risk Management (ARM)Certified Risk Manager (CRM)