Client Services Specialist

A company is looking for a Client Services Coordinator to provide administrative support in client-facing operations.

Key Responsibilities

Manage inbound / outbound calls and emails, including scheduling client conference calls

Oversee daily intake processes and maintain accurate client and case details in CRM and internal systems

Support Collection Staff with settlement offers and assist with onboarding new clients

Required Qualifications

1-3 years of administrative or client service experience

Proficiency with Microsoft Office or Google Workspace; familiarity with CRM tools is a plus

Experience in collections or financial services is beneficial but not required

Ability to manage multiple tasks and maintain consistency under pressure

Strong attention to detail and ability to follow instructions precisely