Job Description
Job Description
We’re hiring a motivated Entry-Level Client Service Associate to join our dynamic team! This full-time position is perfect for recent graduates or individuals eager to start a rewarding career in customer service, client relations, or account management .
In this role, you’ll receive hands-on training , collaborate with cross-functional teams, and gain valuable professional experience to grow within the company.
Key Responsibilities
Deliver prompt, professional, and solution-focused support to clients and customers.
Assist with client onboarding, account setup, and maintaining accurate client records .
Collaborate with internal teams ( sales, marketing, operations ) to resolve issues and ensure high client satisfaction.
Monitor and track client feedback ; provide input on ways to enhance the customer experience.
Support initiatives that improve client retention and engagement .
Maintain organized documentation and update CRM systems and internal databases.
What We’re Looking For
Excellent written and verbal communication skills .
Strong attention to detail and organizational skills .
Ability to multi-task and prioritize in a fast-paced environment.
Customer-first mindset with natural problem-solving ability.
Friendly, team-oriented, and professional demeanor .
Bachelor’s degree preferred in Communications, Business, Marketing, or related field (not required).
Why Join Us?
Paid On-the-Job Training – Learn industry tools, communication strategies, and client support best practices.
Career Advancement Opportunities – Clear paths for internal promotions and professional growth.
Supportive Work Culture – Join a collaborative, inclusive, and positive team environment.
Competitive Compensation – Base salary plus performance-based bonuses .
Full Benefits Package , including :
Health, Dental, and Vision Insurance
Paid Time Off
Employee perks and wellness programs
Client Service Associate • Hayward, CA, US