Business Systems Analyst I

BUSINESS SYSTEMS ANALYST I WHAT IS THE OPPORTUNITY?Ensures efficient and accurate handling of banking support and operations while maintaining compliance with regulatory requirements and internal policies. Prepare monthly, quarterly, semi-annual and annual compliance related reporting as well as corresponding procedure updates as needed. Oversees the daily activities of assigned functional area; prioritizing; completing multiple activities; resolves problems as they arise.WHAT WILL YOU DO?

• Applies both technical and general business knowledge to resolve the most complex issues in assigned function.
• Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, and the processes employed.
• Ensures activities are in compliance with legal / regulatory requirements and CNB policy and procedure.
• Proactively identifies and recommends new / proposed policies and procedures as they relate to operations issues / opportunities; assists in the implementation of new processes and procedures.
• Applies in-depth knowledge of systems, functions and procedures to identify and resolve quality issues to ensure overall team quality.
• Maintains up-to-date knowledge of Bank policies and procedures.
• Provides exceptional customer service and serves as resource to internal and external customers.
• Clearly communicates ideas and concepts both orally and in writing.
• Performs other duties as assigned or requested.

WHAT DO YOU NEED TO SUCCEED? Required Qualifications

Additional Qualifications

WHAT'S IN IT FOR YOU? Compensation Starting base salary : $31.39 - $50.14 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and / or commissions.

Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including :

Get a more detailed look at our Benefits and Perks.

ABOUT USSince day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.