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Service Manager Spec
Service Manager SpecButler Machinery Company • Bismarck, North Dakota, USA
Service Manager Spec

Service Manager Spec

Butler Machinery Company • Bismarck, North Dakota, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Join us at Butler Machinery as a Service Manager

Location : Bismarck ND

Department : Service

Type : Exempt Full-Time

Why This Role Matters

Butler Machinery is a leader in the heavy equipment industry providing reliable service repair and rebuild solutions for the mining and construction sectors. We specialize in maintaining and overhauling high-value assets such as haul trucks loaders dozers and powertrain components. As we continue to grow we are seeking an experienced Service Manager to lead the SPEC shop division focused on large-scale rebuilds especially engine drivetrain and component overhauls for mining equipment.

What Youll Do

  • Lead and manage the special projects service team focused on large-scale equipment and component rebuilds (e.g. torque converters differentials).
  • Develop schedule and oversee project timelines budgets and resource allocation.
  • Collaborate with technical communicators parts and field service teams to ensure technical accuracy and quality assurance.
  • Monitor and enforce safety environmental and company compliance standards.
  • Maintain strong relationships with customers provide updates and ensure satisfaction throughout project cycles.
  • Review job costing efficiency and productivity metrics; identify continuous improvement opportunities.
  • Provide technical guidance and mentoring to service technicians and supervisors.
  • Support warranty claims failure analysis and root cause investigations.

What You Bring

  • Industry Focus : Mining construction or drivetrain rebuild environments.
  • Technical Knowledge : Strong understanding of hydraulics engines and electrical systems on mining-class equipment.
  • Completion of Lead Yourself for internal candidates is preferred.
  • Skills :
  • Proven ability to manage multiple large-scale projects simultaneously.

  • Strong communication and customer service orientation.
  • Excellent problem-solving and decision-making abilities.
  • What We Offer

  • Competitive pay & profit sharing including 10% employer retirement contributions with an additional 5% based on profit
  • Healthcare coverage comprehensive medical dental and vision insurance
  • Wellness support wellness incentives telehealth and a company-funded EAP
  • Growth opportunities tuition reimbursement training programs and a customized onboarding experience
  • Financial flexibility SmartDollar Legal Shield identity protection and HSAs
  • Recognition & engagement structured programs and feedback-driven culture
  • Community impact paid volunteer time to give back locally
  • Ready to Apply

    Apply online or contact with any questions. We cant wait to meet you!

    EOE / Vet / Disability

    #LI-Onsite

    Required Experience :

    Manager

    Key Skills

    Restaurant Experience,Kitchen Experience,Dealership Experience,Food Safety Experience,Management Experience,Auto Service Management,Maintenance,Operations Management,Cash Handling,Leadership Experience,Supervising Experience,Automotive Service

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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