Collection Representative

Description

Seeking dedicated and enthusiastic individuals to join our team in the collections department at Auto Repair Network in Wentzville, MO, US. Responsibilities include coordinating debt repayments, offering guidance, and addressing customer inquiries. Looking for Collections Representatives with a strong drive, excellent communication skills, and problem-solving abilities. Join a dynamic team that provides a stimulating and financially rewarding environment. Apply now for this full-time opportunity in our rapidly expanding call center.

Benefits: Comprehensive paid training program. Competitive starting compensation of $14 per hour with additional commission and bonus incentives. Health, vision, and dental insurance coverage available

Responsibilities

As a Collection Representative, your duties include:
• TASK: Making Outbound Calls to Current Customers about outstanding accounts.
• TASK: Assisting customers with general inquiries, making payments, and general questions regarding their Vehicle Service Contracts and also Home Warranty accounts.
• TASK: Ensure all efforts are made to help existing customers stay current with their VSC and Home warranty.
• PURPOSE: Maintaining a good relationship with our customers by keeping accounts current to avoid any delays in the claims process

Qualifications

• Previous collections experience desired *not required*, as training provided.
• Major plus if in the VSC Industry or Home Warranty Industry,
• An active Motor Vehicle Extended Service Contract Producer License from the State of Missouri will be needed. *not required to have prior to employment* Easy process - we will help you get licensed if not already.
• Professional communication, telephone skills, and computer skills
• Maintain a positive, proactive attitude. works well with others.
• Demonstrates strong interpersonal skills, and ability to work well with others.
• Able to handle multiple tasks simultaneously and efficiently.