Talent.com
Retail Associate
Retail AssociateRoss Stores, Inc. • Orem, UT, United States
Retail Associate

Retail Associate

Ross Stores, Inc. • Orem, UT, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE :

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • COMPETENCIES :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • QUALIFICATIONS AND SPECIAL SKILLS REQUIRED :

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • PHYSICAL REQUIREMENTS / ADA :

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • SUPERVISORY RESPONSIBILITIES :

    None

    DISCLAIMER

    This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

    Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    [job_alerts.create_a_job]

    Retail Associate • Orem, UT, United States

    [internal_linking.similar_jobs]
    Retail Sales Associate - Part Time

    Retail Sales Associate - Part Time

    Burlington Stores • Orem, UT, United States
    [job_card.part_time]
    If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. Retail Sales Associate! Are you an outgoing, upbeat, people-person with gr...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    The TJX Companies, Inc. • American Fork, UT, United States
    [job_card.full_time]
    HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prior...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associates- University Place

    Retail Sales Associates- University Place

    Lovisa • Orem, UT, United States
    [job_card.part_time]
    Join the Lovisa Team - Where Fashion and Fun Come Together!.Ready to dive into the world of super stylish jewellery that doesn't break the bank? Lovisa is the ultimate go-to destination for trendy,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    AE - Stock Associate

    AE - Stock Associate

    American Eagle Outfitters • Orem, UT, United States
    [job_card.full_time] +1
    You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment proce...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate- Orem

    Retail Sales Associate- Orem

    Holiday Oil • Orem, UT, US
    [job_card.full_time]
    Seasonal Retail Sales Associate- Orem.Join One of Utah's Top Workplaces for 2024!.Holiday Oil is a premier convenience store in Utah. This family-owned business has been around for 60 years with ove...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Merchandise Associate

    Retail Merchandise Associate

    The TJX Companies, Inc. • Cottonwood Heights, UT, United States
    [job_card.full_time]
    Sierra At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioriti...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Associate

    Retail Associate

    Ross Stores, Inc • Spanish Fork, UT, United States
    [job_card.full_time]
    Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growt...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate - Alpine Valley Center

    Retail Sales Associate - Alpine Valley Center

    The Gap • American Fork, UT, United States
    [job_card.full_time]
    About Old Navy Forget what you know about old-school industry rules.When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and mak...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Floor Associate

    Sales Floor Associate

    Savers / Value Village • Orem, UT, US
    [job_card.full_time] +1
    Job Title : Sales Floor Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, o...[show_more]
    [last_updated.last_updated_30]
    Savers / Value Village Careers - Retail Store Associates

    Savers / Value Village Careers - Retail Store Associates

    Savers Thrifts Stores • Orem, UT, United States
    [job_card.full_time] +1
    Description Position at Savers / Value Village Job Title : Retail Store Associate Who we are : As one of the largest for-profit thrift operators in the United States, Canada and Australia for val...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    francesca's • Orem, UT, United States
    [job_card.full_time]
    University Parkway Orem, Utah 84097.We offer a creative and friendly environment with plenty of opportunity for advancement. Our inclusive brand reflects our people and commitment to the world.We wa...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Store Associates

    Retail Store Associates

    Savers | Value Village • Orem, UT, United States
    [job_card.full_time] +1
    Description • • Job Title : Retail Store Associate Who we are : As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, acce...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    Verizon • Spanish Fork, UT, United States
    [job_card.full_time] +1
    A place to share your ideas freely - even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Store Associates

    Retail Store Associates

    Savers / Value Village • Orem, UT, US
    [job_card.full_time] +1
    Job Title : Retail Store Associate .As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household good...[show_more]
    [last_updated.last_updated_30]
    Retail Sales Associate - Part-time

    Retail Sales Associate - Part-time

    Big 5 Sporting Goods • Orem, UT, US
    [job_card.part_time]
    Retail Sales Associate - Part-time.Big 5 Sporting Goods is seeking an energetic, sports-minded individual to join our customer service team. Available openings are generally filled by enthusiastic, ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    Skechers USA Inc. • Cottonwood Heights, UT, United States
    [job_card.full_time]
    WHY SKECHERS? We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole fami...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    Skechers • Cottonwood Heights, UT, United States
    [job_card.full_time]
    We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole family-celebrated f...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate Part Time

    Retail Sales Associate Part Time

    Tailored Brands • Orem, UT, US
    [job_card.part_time]
    Sales Opportunity at Men's Wearhouse.[show_more]
    [last_updated.last_updated_variable_days] • [promoted]