Electro-Mechanical Field Service Technician

Job Description

Job Description

Electro-Mechanical Field Service TechnicianWhat a day looks like

Starting from Santa Ana, CA, you’ll head to client sites across Southern California to keep critical equipment running. One visit might be a new installation that you wire, configure, and test; the next could be a fast-paced diagnostic to get a system back online. You’ll communicate clearly with customers, capture accurate service notes, and coordinate with teammates to ensure every visit ends with a confident, working solution.

Core responsibilities

• Install, commission, and verify performance of client equipment and related systems on-site.
• Diagnose and resolve mechanical and electrical issues to reduce downtime.
• Deliver responsive, professional customer support and address questions in real time.
• Record service actions, parts used, and outcomes with precise, timely documentation.
• Partner with peers and cross-functional teams to enhance service quality and speed.
• Continuously build technical know-how and track industry updates and best practices.
• Follow safety standards and company procedures at every job site.

What you’ll bring

Where you’ll work

This role is based in Santa Ana, CA, with regular travel to customer sites across SoCal.