Developmental Services Support Coordinator - Spotsylvania

OVERVIEW

Coordinates support services involving case management, outreach, assessment, service linkage, monitoring, advocacy and counseling to individuals with a diagnosis of intellectual or developmental disability. Work is performed under general supervision and is guided by agency policies and procedures, quality assurance, public and private payor guidelines, professional practices and including ethical standards related to client interactions, state and federal licensure, Human Rights and accreditation regulations and guidelines. Hours of work often are outside the normal workday to accommodate the needs of the individuals supported.

DUTIES AND RESPONSIBILITIES

• Assesses needs to determine the appropriateness for intellectual disability services and develops individual service plans.
• Links the individual to services and supports specified in the individual service plan.
• Assists the individual directly for the purpose of locating, developing or obtaining needed services and resources, including crisis services.
• Arranges transportation for individuals or their family members to access services.
• Coordinates services and benefits with the other agencies and providers involved with the individual or their family members.
• Provides crisis intervention assistance.
• Provides supportive services to family / significant others.
• Serves on treatment teams.
• Advocates on behalf of the individual for appropriate treatment / interventions.
• Develops community integration opportunities for community living skills and vocational, civic and recreational services.
• Makes collateral contacts with the parents, guardians, friends, and siblings of the persons served to promote implementation of the services plan and community adjustment.
• Prepares, submits and verifies authorization to provide service to individuals.
• Monitors service delivery to assure implementation of the individual service plan and participation in appropriate types and levels of services as well as community integration.
• Maintains necessary documentation in the Electronic Health Record and other platforms to document the provision of case management services for insurance reimbursement and other purposes.
• Attends in-service training and staff development programs to enhance the case management services.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of :

Skills in :

Ability to :

TYPICAL EDUCATION, TRAINING AND WORK EXPERIENCE

Bachelor's Degree in a behavioral health field and considerable professional work experience involving case management services for individuals with a diagnosis of intellectual or developmental disability including some program management and supervisory experience.

LICENSURE AND CERTIFICATIONS

Valid Virginia driver's license.

RACSB maintains a drug-free workplace environment. All candidates who receive conditional offers of employment must successfully complete a pre-employment drug screening and background check, including criminal history, driving record, and verification of credentials. Additionally, employees are subject to random drug testing throughout their employment. Our comprehensive screening program reflects our commitment to maintaining a safe, healthy workplace and providing high-quality services to our community.