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Overnight Member Services Representative Thursday - Sunday
Overnight Member Services Representative Thursday - SundayPlanet Fitness - Cambridge Fitness • Okemos, MI, US
Overnight Member Services Representative Thursday - Sunday

Overnight Member Services Representative Thursday - Sunday

Planet Fitness - Cambridge Fitness • Okemos, MI, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benefits :

  • Scheduled Raises
  • Company parties
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development

Job Summary

The Overnight Member Services Representative will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

Essential Duties and Responsibilities

  • Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
  • Stock locker rooms with proper supplies / paper products.
  • Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
  • Follow Lost and Found Policy and turn in lost member property to the Club Manager / Assistant Club Manager immediately.
  • Handle all front desk related activities including :

    • Answer phones in a friendly manner and assist callers with a variety of questions.

  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to members accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

    • Qualifications / Requirements

  • Custodial experience is preferred.
  • Customer service background preferred.
  • Basic computer proficiency.
  • Punctuality and reliability is a must.
  • Ability to work third shift is a must.
  • Honesty and exceptional work ethic.
  • Ability to solve problems independently.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.

    • Physical Demands

  • Continual standing and walking during shift.
  • Continual reaching with hands / fingers / arms during shift.
  • Occasional climbing, balancing, kneeling and crouching during shift.
  • Must be able to occasionally lift over 80 pounds.
  • Will occasionally encounter toxic chemicals.
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    Overnight Member Service Representative • Okemos, MI, US

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