MULTI UNIT MANAGERDunkin Donuts • Madison, WI, US
MULTI UNIT MANAGER
Dunkin Donuts • Madison, WI, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Create and maintain a people first culture in the restaurant Monitor, follow up and report on training progress Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws Ensure Brand standards, recipes and systems are executed Lead team meetings to communicate relevant operations information, e.g. seasonal products Identify and support systems to control costs and maintain budgets Provide coaching and feedback to Restaurant and Assistant Restaurant Managers regarding Brand standards, sales, marketing, and labor and food costs Support sales goals by developing action plans for seasonal forecasting Ensure tools and systems are in place to roll out new products, systems and processes Associate's degree in related field or equivalent in education and experience Fluent in English Microsoft Office proficiency Facilitation and presentation skills Written and verbal communication skills Understands and exceeds guest expectations, needs and requirements Develops and maintains guest relationships Displays a sense of urgency with guests Seeks ways to improve guest satisfaction; asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery process Sets and maintains high standards for self and others, acts as a role model Consistently meets or exceeds goals Contributes to the overall team performance; understands how his / her role relates to others Sets, prioritizes and maintains focus on important activities Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results Identifies and resolves issues and problems Uses information at hand to make decisions and solve problems; includes others when necessary Identifies root cause of a problem and implements a solution to prevent from recurring Empowers others to make decisions and resolve issues Develops and maintains relationships with team Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Encourages collaboration and teamwork Leads others; negotiates and takes effective action Identifies and communicates team goals Monitors progress, measures results and holds others accountable Creates strong morale and engagement within the team Accepts responsibilities for personal and team commitments Recognizes and rewards employee's strengths, accomplishments and development Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources Seeks to understand conflict through active listening Recognizes conflicts as an opportunity to learn and improve Resolves situations using facts involved, ensuring consistency with policies and procedures Escalates issues as appropriate Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly Provides challenging assignments for the purpose of developing others Uses coaching and feedback opportunities to improve performance Identifies training needs and supports resources for development opportunities Sets clear, meaningful, challenging and attainable group goals and expectations that are aligned with those of the organization Drives a clear vision or sense of purpose and clearly communicates to the team Links mission, vision, values, goals and strategies to everyday work Sees where current trends will lead, and how they may influence the organization's direction Translates the vision for a program into clear strategies Thinks in strategic terms and is able to make the connection across functional teams
Multi-Unit Manager
If you're ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you've been looking for.
A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive results through continuous employee coaching, training, and sales and profit growth. They are also responsible for providing strong, positive leadership to his / her team to deliver friendly guest experiences, serve the freshest products, run the cleanest restaurants, and provide the fastest service. They are responsible for working with Restaurant Managers to oversee all aspects of the daily operations of the restaurant.
A Multi-Unit Manager is generally responsible for leading the overall operations of multiple Dunkin' locations including recruiting, hiring, onboarding, training, management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants.
Multi-Unit Manager Responsibilities include but are not limited to :
Team Environment
- Responsible for general human resource functions such as recruiting, hiring, conducting performance reviews, developing performance improvement plans, and professional development
- Ensure appropriate training tools are utilized
Operational Excellence
Profitability
Skills / Qualifications
Competencies / Guest Focus
Passion for Results
Problem Solving and Decision Making
Interpersonal Relationships & Influence
Building Effective Teams
Conflict Management
Leading with Vision
Strategic Thinking
Proven success in QSR management and Multi Unit experience is required. Drive-thru experience service experience is essential.
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
[job_alerts.create_a_job]
Multi Unit Manager • Madison, WI, US
[internal_linking.related_jobs]
Spirit Construction Services, Inc.We maintain a higher retention rate of our management and craftsmen because of our benefit and company philosophy of actively encouraging on-the-job training and c...[show_more]
Join a company considered a Best Place to Work, where innovation, culture, and purpose come together to make a meaningful difference in healthcare.
At FinThrive, we're not just building technology -...[show_more]
We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan!.Our Dunkin / Baskin-Robbins General Managers are the foundation of our winning teams ...[show_more]
Occupational Therapist Career Opportunity.Your Calling, Close to Home and Heart.Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in t...[show_more]
We are seeking a dynamic, strategic leader with exceptional communication and team engagement skills to join Marcus Hotels and Resorts as the.
This individual will be responsible for delivering oper...[show_more]
Where state and federal laws / regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities.
Ensures efficient pharmacy workflow and a positive...[show_more]
There's a Place for You at Viking Electric.A career at Viking Electric is more than a job.You're investing in a brighter, more sustainable future together and joining a team that makes a real diffe...[show_more]
We are seeking a dynamic Senior Manager of Sales and National Accounts to join our commercial team.The ideal candidate will be responsible for managing and expanding relationships with regional and...[show_more]
Insomnia Cookies is actively hiring for a.Competitive salary + bonus compensation package.Insomnia Personal Days of Wellness paid, paid sick leave.
Hire, coach and develop a diverse part-time hourly...[show_more]
At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
Maintenance Manager - Food Manufacturing.Salary $130,000 - $145,000 + Benefits + Paid Relocation to the USA’s Northern Midwest.
Growing manufacturing client is seeking a proactive Maintenance Manage...[show_more]
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...[show_more] DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...[show_more] )
Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...[show_more]
Multi-Unit Manager Opportunity.If you're ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you've been looking for.A Multi-Unit M...[show_more]
Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin.We bring together team members with a variety of backgrounds and experiences to help provide financial s...[show_more]
Old National Bank has been serving clients and communities since 1834.With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve.As a trusted part...[show_more]
At TDS Telecom, connecting people is at the heart of everything we do.We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities.We are dedicated to excel...[show_more]
Bilingual Onsite Safety Manager
Spirit Construction • Madison, Wisconsin, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Account Director, Hospitals / RCM - New Logo Sales (IL, IN, WI, Mid-West)
FinThrive • Madison, WI, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Restaurant Manager – 401k + Matching Available
Dunkin • Windsor, Wisconsin, US
[job_card.permanent]
[last_updated.last_updated_30] • [promoted]
Occupational Therapist
Encompass Health Rehabilitation Hospital of Fitchburg • Orfordville, WI, United States
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Hotel General Manager
Hilton Madison Monona Terrace • Madison, WI, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Pharmacy Operations Manager
Walgreens • Sun Prairie, WI, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Industrial Field Account Manager - Madison
Sonepar USA • Madison, WI, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Senior Manager Sales and National Accounts
Padagis • Waunakee, WI, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Store Operations Manager
Insomnia Cookies • Madison, WI, United States
[job_card.part_time]
[last_updated.last_updated_30] • [promoted]
Multi-Unit Team Leader
H&R Block • Madison, WI, US
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Maintenance Manager - Food Manufacturing
Austin Allen Company, LLC • Madison, WI, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days] • [promoted]
Delivery Driver - Sign Up in Minutes
DoorDash • Brodhead, WI, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Restaurant Delivery - Sign Up in Minutes
DoorDash • Brodhead, WI, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Director, Account Management
AmerisourceBergen Corporation (Cencora) • Madison, WI, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Multi Unit Manager
Baskin Robbins • Stoughton, WI, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Manager Inside Sales
Compeer Financial • Sun Prairie, WI, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Banking Center Manager
Old National Bank • DeForest, WI, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Account Manager
TDS Telecom • Madison, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]