Vice President Facility Management (Maintenance)

Vice President Facility Management (Maintenance)

This executive-level role provides strategic leadership, supervision, and policy development for all routine, major, and capital-related maintenance activities across MTA B&T facilities. The incumbent ensures that all practices, policies, and procedures align with Enterprise Asset Management principles, resiliency and sustainability goals, and customer experience improvements. This includes overseeing the life cycle replacement and maintenance of critical infrastructure such as fleet vehicles, toll collection systems, congestion pricing zone equipment, toll equipment buildings (TEBs), cameras, gantries, lighting, and other structural enhancements. The role also directs operational support activities in the following areas :

• Community Relations : Engages with stakeholders, elected officials, and community boards to incorporate community needs into maintenance activities.
• Operational Performance : Develops and monitors performance metrics to enhance law enforcement, toll collection efficiency, and maintenance activities, ensuring alignment with agency priorities.
• Technology and ITS Implementation : Oversees the integration of Intelligent Transportation Systems (ITS) standards, technology upgrades, cybersecurity measures, and quality assurance processes.
• Fleet Operations : Oversee $37 million in contracts, including but not limited to, vehicle maintenance and repairs, fleet auto parts, fuel supply, and communications systems.

As a senior advisor to the Executive Staff, the position provides recommendations on critical maintenance and construction policies, ensuring the successful execution of capital projects in collaboration with Construction & Development (C&D) while minimizing operational impacts. The incumbent represents the agency in high-profile engagements with the MTA Board, government entities, industry partners, and regulatory bodies, ensuring seamless coordination with MTA HQ consolidated partners. This role has independent decision-making authority over policy, strategy, governance, staffing, budgeting, and expenditures, with accountability for program safety, quality, risk management, and commercial matters. The position also oversees agency-wide vendor contracts and undertakes special projects as required, with delegated authority from senior executives in their absence.

Qualifications

Bachelor's in Engineering, Transportation, Systems, Technology, Project Management, Facility Management, Fleet Management, or Asset Management.

Must have a minimum of sixteen (16) years related experience, including at least ten (10) years in a management or supervisory role in a large, multi-faceted organization. An equivalent combination of education and experience may be considered. Substantial experience leading and managing a unionized workforce and / or consultant / contractor / vendor staff. Proficient in Microsoft Office Suite and document management software. Unrestricted Driver License in the State of New York. Must have focus and ability to deliver on results, organizational effectiveness, and continuous improvement. Must possess excellent team building, listening, problem solving, and prioritization skills. Excellent communication and interpersonal skills. Demonstrated ability with building relationships and working collaboratively with internal and external stakeholders. Demonstrated ability to effectively work in a high-profile, high-pressure environment. Must be a proven leader as a change agent and creative / innovative thinker with the ability to align business goals with solutions to drive process improvements. Ability to manage the operations of 24 / 7 facilities to ensure a safe, secure, and efficient transportation for customers. Ability to be on call 24 / 7 and report to any of MTA Bridges & Tunnels seven bridges and two tunnel locations as needed.

Preferred : Significant experience in program management for large government agencies or businesses with highly complex systems preferred. Knowledge and experience in facility management. Knowledge of operational and maintenance needs at B&T facilities. Knowledge of B&T budgeting, procurement, and contracts procedures. Knowledge of health and safety issues, labor and contractual issues grievance processes. Knowledge of Authority policies and procedures.

MTA Bridges and Tunnels is governed by the Civil Service Rules and Regulations administered by the Department of Citywide Administrative Services (DCAS). Also, pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the "Careers" link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

EQUAL EMPLOYMENT OPPORTUNITY MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.