Receptionist (Office Assistant 3)

Receptionist (Office Assistant 3)

The Department of Ecology is hiring a receptionist within the Eastern Region Office. Location : Eastern Region Office in Spokane, WA. Upon hire, you must live within a commutable distance from the duty station. Schedule : This position is required to work in the office Monday through Friday, 8 : 00 a.m. to 5 : 00 p.m., and is not eligible for telework. Application Timeline : Apply by November 30, 2025. The position will remain open until filled. The agency reserves the right to make a hire at any time after application review begins. Applications received after the date above may not be considered.

As the Eastern Region Office Receptionist, you will be the first point of contact for visitors, callers, and staff. This role is essential to the daily operations of the Eastern Region Office (ERO), providing professional, friendly, and responsive customer service to both the public and Ecology employees.

In this role, you will be part of a small but mighty administration team dedicated to supporting the everyday business functions of the ERO. Our team is fun, fast-paced, and heavily interacts with internal and external customers throughout the day.

You will keep front-desk operations running smoothly while gaining insight into the inner workings of Ecology's 11 environmental programs and the important services they provide to the people of Washington state. If you are customer-service oriented, enjoy helping others, and thrive in a dynamic office environment, this is an excellent opportunity to support meaningful environmental work and make a real impact.

What you will do :

• Answer multi-line telephones and direct environmental or program-related questions to the appropriate staff.
• Welcome and assist in-person customers, helping them access and navigate agency services while providing excellent customer service.
• Respond promptly to emails, voicemails, and Microsoft Teams chat messages, ensuring inquiries are addressed in a timely manner.
• Support Ecology's Commute Trip Reduction program.
• Manage purchasing for the ERO administrative team.

Required Qualifications : Two and a half (2.5) years of clerical experience and / or education.

Additional Required Knowledge, Skills, and Abilities :

Examples of how to qualify :

Desired Qualifications :

If you are excited about this role but not sure if your experience aligns perfectly with every qualification in the job description, we encourage you to apply. Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At the Department of Ecology, we are dedicated to building a diverse and authentic workplace centered in belonging. You may just be the needed candidate for this or other roles.

Ecology does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov .

Ecology seeks diverse applicants : We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified job seekers from all backgrounds are encouraged to apply.

Click "Apply" at the top of this page. Complete the entire application, including full work history and responses to all supplemental questions, and attach :

Because we base our selection on the information you provide, it is in your best interest to complete the application thoroughly. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields or supplemental question responses with comments such as "see resume" may be considered incomplete.

For detailed application information, please visit our Recruitment website.

Application Attestation : By submitting an application, you are affirming that the information contained in your application and on all attachments is complete and truthful. The state may verify this information, and any false or misleading answers may result in rejection of your application or dismissal if employed.

Need an Accommodation? If you need reasonable accommodation during the application and / or screening process, including this job announcement in an alternate format : Please contact us at 360-407-6186 or careers@ecy.wa.gov

Questions? For specific questions about the position location options, schedule, or duties, please contact Kim Alexander at Kim.Alexander@ecy.wa.gov

If you need assistance applying for this job, are inquiring about the status of your application, would like to request the full position description, or have any other questions, please contact the Recruitment Team at careers@ecy.wa.gov

The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.

This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.

This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.