Guest Services Associate I

Job Description

Job Description

As a Guest Services Associate I, you will collaborate with a staff team to help create a safe, healing welcome center environment for Program Ministries in a Christian residential program. This position is a part of a team to provide information, referrals, and support services for our Ministries guests. They are responsible for providing leadership for the guests, overseeing volunteers and activities, maintaining the facility’s safety and cleanliness.

Scheduled : Monday - Friday 2 : 00 pm - 10 : 30 pm.

Starting Pay : $21.68 an hour

How you will serve

• Help maintain a positive, pleasant, and Christian atmosphere while participating in its grace-based ministry.
• Oversee safety and cleanliness of facility on shift, including bed checks and floor checks.
• Uphold the guidelines of the Mission, confronting guests and leading them to self-evaluations when necessary.
• Daily compiles a thorough record of the events on your shift in staff log.
• Daily communication with other staff via email.
• Take calls for people looking to get into one of our programs; provide resources when necessary.
• Complete data entry and documents assigned by your supervisor.
• Help coordinate support groups and / or classes.
• Assist with holiday event preparation and coordination.
• Perform janitorial and maintenance duties as needed.
• Keep all restrooms stocked with supplies.
• Perform Urine Analyses and Breathalyzers when needed.
• Medication observation.
• Keep donations organized and put away.
• Monitor incoming people, assisting and directing visitors and guests.
• Manage office telephones, recording and organizing messages.
• Assist with administrative tasks.
• Make keys for the rooms as needed.
• Attend and participate in all Mission, Division and Department meetings and training, as required.
• Any other job-related duties as assigned by supervisor.

How you qualify

How we support each other

Benefits

All regular fulltime employees, you are eligible to participate in our generous benefits package :

Work Environment

While performing the duties of this job, the employee is frequently required to stand, walk or sit for extended periods of time, bend, stoop or reach. Occasionally will stand, balance, twist, stoop, kneel and reach with hands / arms. Regularly lifts up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus.

Statement of Faith

His virgin birth (Luke 1 : 35, John 1 : 1-2, John 1 : 14)

Mission Statement

To bring the love of Jesus and hope for a new life to our homeless neighbors.

Vision Statement

To see every homeless neighbor - beloved, redeemed, restored.

Pre-Employment

This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.