Location : Preferable in Atlanta, GA – Remote is also fine across USA
Duration : 3 months (extendable)
Looking for Senior Platform Support Specialist with 5+ years of Platform support Experience (BigID Cloud Admin)
- Monitor and maintain platform performance across production and staging environments.
- Troubleshoot and resolve technical issues related to platform functionality, integrations, and user access.
- Collaborate with development, QA, and infrastructure teams to ensure smooth deployment and operation of applications.
- Document incidents, resolutions, and platform changes in internal knowledge bases.
- Implement automation scripts and tools to improve platform reliability and reduce manual tasks.
- Participate in on-call rotations and respond to critical incidents outside business hours when needed..
Profisee Server admin