Youth Mentoring Services Generalist

Job Type

Full-time

Description

Work Hours : 8 : 30 a.m. - 5 : 00 p.m. Workdays : Monday - Friday Location : 5315 Summit Pkwy | San Antonio, TX 78207

Mission : The mission of Catholic Charities is to provide for the needs of our community through selfless service under the sign of love.

Summary : The Youth Mentoring Generalist will focus on the serving youth with education & career case management services. The case manager will serve refugee youth between the ages of 15-24 years, building client marketable skills and collaborate with the in-house employment program. The case manager will also network with local high schools, colleges, and continuing education providers to assist youth with their education and career plans. The case manager will work with the Coordinator, and act as a liaison for Catholic Charities, refugee youth and youth mentors to represent the program to maintain collaborative partnerships. This case manager will work with youth to develop short & long term goals, and will guide them towards completing their service plan while active in the program.

Position Responsibilities :

• Able to work with refugee youth, ages of 15-24, to provide education and career case management.
• Conduct orientation, client enrollment and verify client eligibility.
• Provide academic support to students needing guidance in school, such as : tutoring, setting up parent / teacher meetings, assist with college applications, enrolling youth in vocational / GED programs, applying for student financial aid and or other school related services.
• Will create spreadsheets and other tracking tools to keep organized and to document services to youth. Able to input, and retrieve data from and external online Refugee Database, to keep track of all client information and program goals.
• Collaborate and refer clients with other in house programs, including Employment, Education and Case Management Services.
• Perform additional supportive services and make referrals to community partners for youth when necessary.
• Perform regular maintenance of client's case files.
• Outreach and present to community partners such as school districts, universities and colleges and other entities to collaborate on potential partnerships and recruiting of mentors.
• Outreach to potential clients by conducting home visits or other outreach efforts, and follow procedures for enrolling youth into the Refugee Youth Mentoring Program.
• Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information.
• Adherence to the Code of Conduct and the Faith and Moral is mandatory.
• Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
• Must complete all required professional development assigned in a timely manner.
• Other duties as assigned by Director.

Competencies : Communication

Critical Thinking

Leadership

Building Collaboration

Solution Oriented

Requirements

Minimum Qualifications :

Minimum Knowledge and Skills :

Disclaimer :

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.)

Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at www.ccaosa.org . You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted.

Salary Description

25.00