ServiceNow DeveloperDMI (Digital Management, LLC) • Washington, DC, United States

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ServiceNow Developer

DMI (Digital Management, LLC) • Washington, DC, United States

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ServiceNow Developer

Job ID

2025-28115

Category

Modern Software Engineering

Location

US-DC-Washington

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

DMI, LLC is seeking a ServiceNow Developer to join us.

ServiceNow Web Application developers will assist with the development of front-end web applications that will be built

through the ServiceNow low / no code environment to support the business processes

Duties and Responsibilities :

Analyze, design, develop, apply, and support complex enterprise projects;
Evaluate customer requirements and provide effective solutions;
Interface with other offices, consult with and inform user departments on system requirements,

and resolve problems and operating difficulties for current and future enhancements to

WMATA's systems;

Participate in problem resolution related to system design and review;

Recommend approval of functional and technical design documents and enactment of systems,

program enhancements, and updates of applications;

Analyze and evaluate system changes to determine feasibility, alternative solutions, and backup

procedures;

Work on the development of new systems, upgrades, and enhancements to existing systems and

ensure systems are compliant with approved standards;

Perform platform administration duties, including patching, performance tuning, performance

monitoring, and AD integration on both Windows and Linux platforms, and also Cloud

environments (Azure, AWS, SGP);

Implement CI / CD technologies using tools such as Bamboo, Git, Octopus, Docker, Powershell

(Sh), and Kubern; and

Implement application logging and monitoring.

Qualifications

Education and Years of Experience :

Bachelor's degree in Management Information Systems, Computer Science, or in a IT related

discipline.

Four (4) or more years of relevant experience

Minimum Requirements :

Proficiency in ServiceNow developing front-end web applications;

Proficiency with relevant back-end programming languages, programming frameworks and

tools, databases, and development platforms, including C#, .Net Core. NUnit, AWS, Azure, and

SQL / Oracle;

Proficiency with software development and project management methodologies;

Knowledge of the methods, tools, and techniques used to evaluate, select, develop, test,

integrate, and troubleshoot systems software and hardware of all types;

Demonstrated progressive responsibility with diversified technical level information systems

and data processing management;

Knowledge of multi-tiered applications such as web services, APIs, clustered environments,

database servers, application servers, and report servers; and

Proven experience working in an Agile software development environment, including

experience with JIRA, Confluence, and GIT.

Preferred Requirements :

Master's degree in computer science or a related IT field.

Min Citizenship Status Required : H 1B

Physical Requirements : No Physical requirement needed for this position .

Location : Hybrid : Remote but will be required to work on-site at WMATA's various locations, specifically :

4100 Garden City Dr, Hyattsville, MD 20785

300 7th St SW, Washington, DC 20024

2401 Mill Road, Alexandria, VA 22314

The WMATA manager will work with the Contractor to determine the date / time and place for on-site

work.

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing :

Convenience / Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.

Development - Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.

Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.

Recognition - Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.

Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

No Agencies Please

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Connect With Us!

Not ready to apply? Connect with us for general consideration.

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