Talent.com
Remote Primary Care Coordinator (Medical Assistant) Weekends/Nights
Remote Primary Care Coordinator (Medical Assistant) Weekends/NightsPine Park Health • Dallas, TX, US
Remote Primary Care Coordinator (Medical Assistant) Weekends / Nights

Remote Primary Care Coordinator (Medical Assistant) Weekends / Nights

Pine Park Health • Dallas, TX, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters.remote]
[job_card.job_description]

Remote Primary Care Coordinator (Medical Assistant) Weekends / Nights

Pine Park Health is a value-based primary care practice that is redesigning how residents of senior living communities get or stay healthy and lead a life they love. We're on a mission to dramatically improve healthcare for seniors by building a new model of care that's designed around everyone involved patients, families, community staff members, providers, and payers.

We've started by providing regular prevention and screening, care for chronic conditions, lab work, and diagnostic testing to patients in their apartments. We visit each community frequently to see patients and collaborate on patient health needs with staff. We also make it easier for patients to get care urgently with same-day or next-day care, helping them avoid unnecessary trips to the ER or hospital.

Over 185 communities across Arizona, California, and Nevada work with Pine Park Health today and we're growing quickly to expand our reach and impact. Investors include First Round Capital, Google's AI fund, Canvas Ventures, Foundation Capital, Y Combinator, and Susa. If you're a determined and mission-oriented person who is looking to build the future of healthcare for seniors, join us!

The Primary Care Coordinator serves as the central point of contact for our primary care geriatric care team, managing 500-600 patients alongside nurses and Primary Care Providers. The role focuses on coordinating patient care, maintaining relationships with senior living facilities, and ensuring excellent healthcare delivery through effective communication and documentation.

Key Responsibilities :

  • Serve as primary contact for patients, families, and providers
  • Schedule and coordinate medical appointments
  • Manage patient documentation and EMR updates
  • Process urgent care calls and STAT tasks
  • Participate in mandatory after-hours shift rotation
  • Handle communications via phone, email, text, and fax
  • Coordinate with community partners and specialty providers
  • Facilitate new patient onboarding

Key Evaluation Metrics : Success will be measured in the following focus areas :

  • Inbound Phone Calls : Answer 95% of inbound calls within 60 seconds and expect ~30 inbound calls / day
  • Aim for an average wait time of less than 30 seconds
  • Ensure caller wait times do not exceed 2 minutes
  • Task Completion : Messages and Clinical Emails : Address 95% within 2 hours
  • Complete routine tasks within 7 days; STAT tasks completed within 24 hours
  • Proactively contact all newly enrolled patients within 24 hours to schedule a welcome visit
  • Complete 100% of visit reminder calls each day and expect to make ~20 reminder calls / day
  • Voicemails : Close / resolve all urgent voicemails within 1 hour
  • Return non-urgent voicemails within 1 business day
  • Ensure after-hours voicemails are addressed within first 2 hours of next business day
  • Patient Care Management : Ensure accurate logging of all patient encounters for chronic care management
  • Log 6 hours per day of care coordination using our custom logging software
  • Assist with improvement projects related to quality and efficiency
  • Achieve a patient satisfaction survey score of 8.5 / 10 or higher
  • Requirements :

  • Shift hours M-F 12 : 30am-9 : 00pm PST
  • High School Diploma (some college preferred)
  • Basic understanding of Primary Care Operations
  • Medical Assistant Certification preferred
  • Reliable internet and HIPAA-compliant workspace
  • Comfort with healthcare technology platforms
  • Ability to thrive in a fast-paced, changing environment
  • Attendance is critical in this role to ensure quality patient care
  • Must be able to work ~5 on call overnights and / or weekends
  • Ongoing Regulatory Requirement : Must not be on any exclusion or debarment from participation in Federal Health Care Programs at any time and must remain in good standing with government regulators such as the OIG, CMS, etc.
  • Benefits Designed For You and Yours :

  • Stock Option Plan
  • Paid Parental Leave
  • Medical, Vision, and Dental Insurance
  • 401K Retirement Plan
  • Mileage and Cell Phone Reimbursement
  • Annual Wellness Allowance
  • Professional and Personal Development Annual Allowance
  • FSA and Dependent Care FSA
  • 10 Paid Holidays
  • Paid Time Off
  • Paid Sick Days
  • Physical Requirements :

  • Ability to remain seated for extended periods
  • High proficiency with computers and mobile devices
  • [job_alerts.create_a_job]

    Medical Assistant Primary Care • Dallas, TX, US

    [internal_linking.similar_jobs]
    Nuclear Med Tech

    Nuclear Med Tech

    Baylor Scott & White Health • Plano, TX, US
    [job_card.full_time]
    Title : Nuclear Med Technologist.Location : Baylor Medical Center - Plano .Our competitive benefits package empowers you to live well and provides : . Eligibility on day 1 for all benefit...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Field RN Care Coordinator - Nursing Facilities - Ellis & Johnson Counties, TX

    Field RN Care Coordinator - Nursing Facilities - Ellis & Johnson Counties, TX

    UnitedHealth Group • Ennis, TX, United States
    [job_card.full_time]
    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Dallas TX | Preventative Medicine

    Dallas TX | Preventative Medicine

    The Medicus Firm • Dallas, TX, US
    [job_card.permanent]
    Preventative Medicine (IM or FM).Desirable Practice Setting : World Class Group in Dallas TX.Work-Life Balance : 3 Patients Per Day | No Night Or Weekend Call. Ideal Work Environment : In house laborator...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Nuclear Medicine Tech - $1,783 per week in Conroe, TX

    Travel Nuclear Medicine Tech - $1,783 per week in Conroe, TX

    AlliedTravelCareers • Dallas, Texas, US
    [job_card.full_time]
    Windsor Healthcare Recruitment Group, Inc.AlliedTravelCareers is working with Windsor Healthcare Recruitment Group, Inc.Nuclear Medicine Tech in Conroe, Texas, 77304!. Data Collection : Unit Informat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Care Coordinator - Medical Assistant- Hybrid / Remote

    Patient Care Coordinator - Medical Assistant- Hybrid / Remote

    Catalyst Physician Group • Plano, TX, USA
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    At Catalyst Physician Group, primary care is redefined! As a physician-owned and physician-led organization, we are dedicated to transforming healthcare by putting patients at the center of everyth...[show_more]
    [last_updated.last_updated_30]
    Medical Assistant Externship Coordinator

    Medical Assistant Externship Coordinator

    CHCP • Dallas, TX, US
    [job_card.full_time]
    Medical Assistant Externship Coordinator.Are you passionate about student success and building meaningful partnerships within the medical community? Join our team at [Institution Name] as a Medical...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Kids' Ministry Coordinator

    Kids' Ministry Coordinator

    MUNGER PLACE CHURCH INC • Dallas, TX, US
    [job_card.part_time]
    Munger Place Church | Part-Time Position.The MungerKids Coordinator collaborates with Munger staff, caregivers, and volunteers to ensure the success of our Nursery and Childrens Ministry programs.M...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Medical Assistant - Fertility

    Medical Assistant - Fertility

    Assure Fertility Partners of Dallas LLC • Addison, TX, US
    [job_card.full_time]
    We are seeking a friendly, experienced.The ideal candidate will educate, treat, and inform patients for their appointment. Potential candidates for this role should be excellent communicators who ex...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Telemedicine Coordinator Midshift

    Telemedicine Coordinator Midshift

    Select Medical • Addison, Texas, USA
    [job_card.full_time]
    Are you ready to take your career to new heights At Concentra you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients.Our mission i...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Chronic Care Coordinator RN Asthma

    Chronic Care Coordinator RN Asthma

    Children's Health • Dallas, TX, United States
    [job_card.full_time]
    Job Title & Specialty Area : Chronic Care Coordinator RN Asthma.Department : Enterprise Care Management.Location : This position provides system wide support. Job Type : This position is remote, but doe...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Medical Assistant

    Medical Assistant

    Superior Health Consulting • Plano, TX, US
    [job_card.full_time] +1
    Superior Health Consulting is a rapidly growing healthcare company dedicated to providing exceptional care and improving the lives of our patients. We believe in fostering a collaborative and positi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Primary Care Nurse Practitioner / Physician's Assistant

    Travel Primary Care Nurse Practitioner / Physician's Assistant

    MedElite Group, LLC. • Dallas, TX, US
    [job_card.full_time]
    Texas (In Facility & Remote).Our partnership with MedElite Healthcare Management Group empowers us to focus on what matters most : providing compassionate, personalized care that meets the uniqu...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Medical Assistant

    Medical Assistant

    Well Rooted Pediatrics PLLC • Frisco, TX, US
    [job_card.full_time]
    We are seeking a highly skilled, compassionate Pediatric Medical Assistant to join our team at Well Rooted Pediatricsa holistic, functional, and integrative pediatric practice.Become part of a supp...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Nuclear Medicine Tech - $2,050 to $2,291 per week in Austin, TX

    Travel Nuclear Medicine Tech - $2,050 to $2,291 per week in Austin, TX

    Prime Time Healthcare • Dallas, Texas, US
    [job_card.full_time]
    Now Hiring : Allied Healthcare Nuclear Medicine - Austin, TX.Contact us for Pay Information.Actual amount dependent upon market adjustments. Are you a passionate Allied Healthcare professional lookin...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Nuclear Medicine Tech - $1,735 to $1,885 per week in Austin, TX

    Travel Nuclear Medicine Tech - $1,735 to $1,885 per week in Austin, TX

    AlliedTravelNetwork • Dallas, Texas, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Host Healthcare to find a qualified Nuclear Medicine Tech in Austin, Texas, 78759!.Host Healthcare is an award-winning travel healthcare company with an immediat...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Medical Assistant / Lab Tech - Women's Health (Little Elm / Frisco)

    Medical Assistant / Lab Tech - Women's Health (Little Elm / Frisco)

    Healing Hands Ministries Inc • Dallas, TX, US
    [job_card.full_time]
    Come Make a Difference with us.We are seeking experienced Medical Assistant / Lab Technicians to assist with expanding our access to care in the Little Elm / Frisco area. As a Medical Assistant / Lab Tech...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Medical Assistant Externship Coordinator

    Medical Assistant Externship Coordinator

    CHCP Healthcare and Educational Services LLC • Dallas, TX, US
    [job_card.full_time]
    Medical Assistant Externship Coordinator.Full-Time, M-F 8am-5pm or 9am-6pm.Are you passionate about student success and building meaningful partnerships within the medical community? Join our team ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Medical Assistant

    Medical Assistant

    Affinity Neurocare • Frisco, TX, US
    [job_card.full_time]
    Job Title : Certified Medical Assistant.Reports To : Office Manager and Lead MA.Location : Affinity Neurocare Clinic #201 Frisco, TX. The Certified Medical Assistant (CMA) at Affinity Neurocare support...[show_more]
    [last_updated.last_updated_30] • [promoted]