"Possible Month CTH | No Fees | Do Not Re-Post| Confidential
TMR ID: OLTFK
Role: Release Triage Engineer
Work location: Philadelphia, PA
Background and Meet and Greet: MANDATORY
Must have skills: - + years of C/C++ and Linux experience
- Defect Tracking Tools such as Jira
- SCM Tools - Git & GitHub
- + Years of experience as a technical lead and mentoring a small team of engineers
- + Experience with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data
- visualization and monitoring
- One of Scripting language experience - BASH, Go, Python
Nice to have skills: - Embedded Systems experience
- Experience AWS, Azure or other cloud infrastructure
- Experience with monitoring systems ( Datadog, CloudWatch, etc.)
- Familiarity with continuous integration/deployment processes and tools such as Jenkins, Concourse etc.
- Knowledge and experience in Set-top boxes, Broadband Gateways, Networking or Home Security domain is plus.
- Knowledge of RDK
Key Responsibilities: - Ensuring timely and high-quality software releases across various devices using proactive monitoring of metrics and
- alerting
- Troubleshoot problems using Linux systems and networking protocols, including packet capture analysis
- Diagnose and resolve issues in broadband devices, covering various components like connectivity (Wi-Fi, Ethernet),
- network protocols, security (WPA) etc
- Troubleshoot problems in entertainment devices in various components like Media player, Audio/Video streaming
- protocols, Web browser, HDMI, Bluetooth, WiFi/Ethernet
- Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis
- Develop anomaly detection techniques and data-driven solutions to identify and address system issues.
- Deep-dive analysis of RDK middleware issues, including source code review, to identify root causes in the middleware
- and platform.
- Design and enhance operational tools to improve system performance.
- Analyze data from millions of field devices to provide insights and support decision-making.
- Utilize AWS technologies (S, Athena, Quick Sight) for data management and visualization.
- Architect and implement DevOps solutions for operational improvement.
- Compare the metrics globally across various device models.
- Respond immediately to critical field issues, determine their triggers, and mitigate them.
- Lead teams, mentor colleagues, and communicate technical insights effectively to stakeholders
What are the Mandatory skills and skill proficiencies required for this position? "C/C++, Linux, Defect Management, embedded systems, log management and analysis tools such as Elastic Stack (ELK),
Splunk, and Grafana "