Director, Patient Care, RN-Behavioral Health & Inpatient Rehab

City / State

Norfolk, VA

Work Shift

First (Days)

Overview :

The Director, Patient Care Services - Registered Nurse leads, directs, and manages high-performance teams with accountability for operations, quality, customer service, and overall success of assigned departments and product lines. Areas of responsibility include Behavioral Health, Inpatient Rehab and Medsurg nursing units that directly impact hospital operations and patient experience. This role carries significant strategic and financial impact on the current and future success of Sentara Hospitals. The Director ensures operational excellence, quality outcomes, and patient-centered care while fostering engagement and professional growth among team members.

Education

Bachelors Degree in Nursing (Required)

Certification / Licensure

Active RN license in state of practice or compact / multi state license (Required)

Basic Life Support (BLS) required within 90 days of hire.

Experience

Leading strategic and operational planning for assigned service lines, ensuring alignment with system and hospital goals.

Coordinating the development and implementation of new and existing services across the assigned departments and service lines.

Setting vision and culture, building ownership, and driving sustainable process improvements.

Providing leadership in fiscal management, resource allocation, and compliance with corporate and human resource policies.

Maintaining accountability for performance outcomes related to patient safety, experience, team member engagement, and financial stewardship.

Benefits : Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k / 403B with Employer Match
• Tuition Assistance - $5,250 / year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!

Sentara Norfolk General Hospital , located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.

In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women's health, including a state-of-the-art neonatal intensive care unit.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states :

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.