Material Handler Operations Lead

Material Handler Operations Lead

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services, and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills, and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members who are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients, and most importantly, the patients we serve. We are EVERSANA.

Job Description

The position is at our Memphis distribution center, where employees play a critical role in getting life-saving products out to hospitals, clinics, and nursing homes. We are open 24 hours a day, 5 days a week because the needs of patients can't wait.

The most important aspect of this position is supporting the department supervisor to ensure team productively executes fulfillment functions for order processing, including picking and packing product, along with manifesting and staging finished shipments per EVERSANA's standard operating processes. The position also requires the incumbent to be certified on all EVERSANA Mobile Powered Industrial Vehicles (i.e., Forklift, Cherry / Order Picker, Dock Stocker, Electric Pallet Jack, and Bendi Forklift).

Essential duties and responsibilities include :

• Facilitate a safe operational environment by strictly complying with all EVERSANA safety requirements; this includes the accurate completion of pre and post lift truck equipment checklists.
• Adhere to all formal standard operating procedures that control the order fulfillment process in specialized areas.
• Adhere to all formal standard operating procedures that control the flow of materials through the specialized areas.
• Participate in problem solving, if errors or issues occur with operations processes.
• Adhere to client specific pack out SOPs.
• Perform end of shift inventory checks.
• Notify the applicable supervisor or lead of any obstacles to the successful completion of tasks.
• Ability to formulate emails to EVERSANA staff as a means of communication.
• Perform all tasks assigned by Supervisor or Manager.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned.

Position success factors include :

People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities :

Expectations of the job include :

Mandated uniform : khaki-colored pants, close-toed shoes, and a business casual shirt. Leggings, yoga pants, or any form-fitting stretch pants are not permitted. Shoes should be sturdy and provide full coverage, ensuring no skin or socks are visible through the shoe material. Once the probationary period has concluded (60 days) employees receive an allotment to receive customized EVERSANA uniforms.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources.

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position. An individual in this position must be able to successfully perform the expectations listed above.

Company benefits and perks include :

Qualifications

Minimum knowledge, skills, and abilities include :

Preferred qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Environmental demands include walking or standing at a minimum of 80% of the shift, lifting up to 50 pounds and performing tasks in a busy environment. Bending, squatting, pivoting, and stooping may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.