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Data Entry Clerk, Admin Resolution and Payment Processing - Remote
Data Entry Clerk, Admin Resolution and Payment Processing - RemoteAnova Care • West Columbia, SC, US
Data Entry Clerk, Admin Resolution and Payment Processing - Remote

Data Entry Clerk, Admin Resolution and Payment Processing - Remote

Anova Care • West Columbia, SC, US
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Anova Care is an employee-driven organization where honest open communication and feedback is embraced. Our management team consists of individuals who have been promoted within. As an associate, you can also look forward to :

  • Competitive benefits package including medical, dental, vison, and life insurance
  • Advancement opportunities
  • Diverse experience with supporting and working on Anova Care’s various lines of business
  • Work from home (WFH)
  • Company provided equipment

The Associate is responsible for administrative resolution of accounts, processing payments, ensuring accurate and timely transactions, and maintaining excellent customer service standards.

Essential Duties and Responsibilities :

  • Submitting request forms for borrowers such as name change and other status updates.
  • Documenting account findings.
  • Verify and validate payment details.
  • Monitor payment transactions and resolve any discrepancies or issues.
  • Communicate with customers and internal teams to resolve payment-related inquiries and disputes.
  • Maintain detailed records of all account updates and payment transactions for audit and reconciliation purposes.
  • Assist with the preparation of reports on payment processing activities.
  • General office duties

    • Education and Experience :

  • High School diploma or equivalent
  • One year of experience performing general administrative work supporting accounting departments
  • Working knowledge of Microsoft applications including MS Word, Excel, PowerPoint, and Outlook

    • Benefits :

  • Medical Benefits through Cigna
  • Dental Benefits through DeltaDental
  • Vision Benefits through DeltaVision
  • Flexible Spending Account
  • Short and Long term disability
  • Life Insurance
  • 401(k)

    • Pay : $23.00 - $27.00 per hour

    Work Location : Hybrid Remote

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    Data Entry Clerk • West Columbia, SC, US

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