Job Description
Job Description
The Technician role is a very important role at the company, as it completes the repairs and services that the sales team sells. In addition to actually producing the work sold on customer vehicles, this role also performs the vital task of inspecting vehicles to find repairs and services that are needed on customers' vehicles, which the sales team will sell to customers.
Reports to : Shop Foreman or General Manager
Hours : Full-Time
Could receive up to $5,000 Sign-on Bonus!
Benefits :
- Competitive Pay : $18 - $40 per hour depending on experience
- Health, Dental, Vision, and Life Insurance after 90 days; Grote pays up to 75% of these premiums!
- 401(k)
- Paid Vacation, holidays, and training
- Uniforms Provided
- Tool Incentive-for every flagged service hour!
- Five-day work week
- Day shift and weekend availability
- Paid Mitsubishi Training - Learning new technical information and techniques in formal Mitsubishi training sessions in order to stay abreast with rapidly changing automotive technology
Compensation : $18 - $40 hourly DOE
Responsibilities : PRIMARY :
Accurately Completing Services and Repairs on Customers' Vehicles : Technicians are expected to be experts in their craft and are expected to complete services and repairs with excellence, integrity, precision, and extreme care.Partner with Office Staff to Deliver on Company Sales Goals with Integrity : Technicians are expected to inspect each vehicle and quote any needed repairs and services to each customer. At times, technicians will be asked to work directly with customers to explain the condition of the vehicle and answer questions the customer may have about their needed services or repairs.SECONDARY :
Quality Control : Perform Quality Control for fellow technicians and cleaning on vehicles if the General Service Tech is unable, all in accordance with company procedures.Cleaning & Prep : Assist in keeping the shop area clean, safe, free of debris, and other hazards.Additional responsibilities and duties may be necessary based on the needs of the business.
Qualifications :
Must possess the following Qualifications, Knowledge, Skills, and Abilities :
Must possess a valid US Driver's License, be insurable on shop insurance policy, and possess the ability to drive a vehicle with passengers.Must have at least 1 year of practical experience working as a technician in an automobile repair facility.Advanced knowledge of passenger automobile workings and systems.Advanced knowledge and skill in passenger automobile diagnostics, including using a diagnostic tree, performing testing procedures to discover the cause (and repairs needed) to correct a customer's complaint.Advanced knowledge, ability, and skill in performing mechanical repairs and services on passenger automobiles, including removing and reinstalling parts, and performing service procedures.Knowledge and skill of how to perform a thorough inspection on a passenger automobile for the purpose of finding service and repairs needed based on the miles and condition of the vehicle.Ability to clearly communicate with others verbally and in various written forms. Ability to communicate in written form, both with hand-written communication and typed communication.Ability and knowledge of how to use a computer and diagnostic tools to diagnose vehicles, look up repair instructions, and access Customer Management Software. This includes the ability to view a monitor and use touch screens, mice, and keyboards.Ability to lift more than 50lbs without assistance.Ability to stand for long periods at a time.Skilled and able to perform basic counting and math.Ability to perform major and fine motor skill movements using the body to perform the necessary actions to complete a repair, service, vehicle inspection, or shop cleaning activity. This also includes the ability to reach overhead, push, pull, bend down, stoop, and perform other major body movements.Note : This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice based on the company's needs.
About Company
We are looking for automotive professionals who are willing to take the success they have already achieved and increase it through ongoing training and personal and professional growth.
We encourage our people to get out and make connections in the community, and teach our people how to prospect and market themselves. We believe that if you become a "resource" to people, they, in turn, will think of you FIRST when they need a vehicle.
That's what Grote Mitsubishi is all about...being a resource to our coworkers, customers, and our community.
Attention, all Level 3, 5% of people reading this ad :
Technology has changed the car business. If you are not "up with the times," you will not succeed.