1st Assistant Golf Professional

Description

1st Assistant Golf Professional at Firestone Country Club Golf & Country Club in Akron Ohio

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business Since itsinceptionin 1957 Invited hasoperatedwith the central purpose ofbuilding relationships and enriching the livesof our members guests and more than17000 employees. We are the largest owner and operator ofprivate clubs nationwide with130 country clubs city clubs and athletic clubs. Our Clubs offer first-class amenities including championship golf courses modern workspaces handcrafted cuisine resort-style poolsstate-of-the-artracquet facilities fitness centers and much bea part of this incredible and inclusive team at Invited!

Job Summary :

The 1st Assistant Golf Professional is responsible for overseeing the daily operations of the golf department ensuring an exceptional experience for members and guests. This role includes supervising all non-exempt golf staff fostering a collaborative and high-performing team environment. The1st Assistant will manage the pro-shops merchandising ensuring that product selection aligns with the clubs standards and member preferences. Additionally this position entails the management of daily pro-shop operations outside services and all golf-related activities while ensuring adherence to company policies and operational standards. The 1st Assistant Golf Professional plays a crucial role in enhancing member engagement and satisfaction through effective leadership and operational excellence

Day-to-Day :

• Train and lead golf and pro-shop attendants as well as outside services staff by implementing procedures that ensure exceptional customer service and prompt resolution of member concerns.
• Conduct performance evaluations for golf pro-shop and outside services staff providing constructive feedback and actionable recommendations to management regarding compensation career advancement and training opportunities.
• Address personnel matters by determining appropriate actions such as counseling written warnings suspensionor termination in response to performance attendance or policy violations in coordination with HR and management.
• Develop and oversee work schedules to optimize staffing for golf operations the pro-shop outside services and the clubs repair business; recruit and hire qualified personnel to uphold a high standard of member service.
• Ensure the cleanliness and organization of all outside service areas including staging zones practice ranges and golf cart storage maintaining an exceptional environment for members and guests.
• Enforce company policies and operational standards including safety protocols and conduct codes taking timely action through intervention investigation and documentation of any violations.
• Oversee all golf operations including the pro-shop outside services and practice facilities ensuring seamless and efficient service delivery to members and guests.
• Manage financial performance of pro-shop merchandise with responsibility for profit and loss budgeting inventory control and implementing effective purchasing strategies.
• Optimize merchandising efforts by establishing appealing displays competitive pricing and targeted promotions to drive sales while efficiently fulfilling member orders.
• Plan and execute club tournaments and special events managing all aspects from scheduling to logistics while overseeing the handicap program to ensure compliance and fairness.
• Foster strong member relationships by actively promoting golf programs and engaging in community-building activities including participating in events and playing golf to support player development.
• Guide staff in delivering high-quality programs aligned with Invited and PGA standards ensuring successful clinics private lessons and programs for adults juniors and seniors that enhance member satisfaction.
• Provide leadership and oversight of the clubs golf department in the absence of the Director of Golf / Head Golf Professional ensuring continued excellence in operations and service delivery

About You : Required

Preferred

What We Offer :

We believe in taking care of our team and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills experience education location andif youre in a non-exempt rolehours worked.

While not all roles at Invited are full-time those full-time team members have access to a comprehensive benefits package that includes :

Want to learn more Visit full details.

Have more questions Check out our Invited Jobswebsite for more details aboutClubLife the Employee Experience Company Benefits and Our Culture. Be a part of our Social Networks : LinkedIn Instagram Twitter Facebook

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties responsibilities or not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

Required Experience :

Unclear Seniority

Key Skills

Graphic,Apache Tomcat,ABAP,Application Development,Fiber,Application Engineering

Employment Type : Full-Time

Experience : years

Vacancy : 1