Liability Adjuster

Liability Adjuster

Exercises independent discretion and judgement in claims handling involving complex liability issues, to include coverage issues and minor injury claims. This is a remote work from home position in NC. The ideal candidate will live within 50 miles of the Raleigh Branch Office, however candidates will be considered who live in North Carolina. NC Adjusters License preferred.

Conducts investigations, evaluate and make recommendations regarding coverage and liability. Sets and maintains reserves. Obtains documents to establish the value of claims and negotiates settlement or declines claim. Documents files and submits final report. Identifies subrogation opportunities and initiates appropriate action. Negotiates with all parties, or their representatives, within designated authority. Completes required training. Trains and mentors. Travel for training may be required.

Values Diversity, Nimble Learning, Self-Development, Collaborates, Customer Focus, Cultivates Innovation, Information Management Skills, Instills Trust, Optimizes Work Processes (IC), Job-Specific Knowledge, Ensures Accountability, Decision Quality.

Minimum Educational and Experience Requirements: High school diploma or equivalent and two years of claims or customer service experience, preferably with casualty claims, required. Equivalent educational experience will be considered. Associate's or Bachelor's degree, preferred. Designations and/or Licenses: Appropriate license as required by state.

Physical Requirements: Lifting/Moving 0-20 lbs; Occasional (<20%) Lifting/Moving 20-50 lbs; Occasional (<20%) Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%) Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%) Climbing/accessing heights; Rarely Driving; Occasional (<20%) Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)