Front Desk Agent - Voyager Inn

Job Description

Job Description

Front Desk Agent

Voyager Inn | Anchorage, Alaska

The Voyager Inn is looking for Front Desk Agents to join our team! If you enjoy meeting people from all over, creating memorable first impressions, and working in a fast-paced but friendly environment, we’d love to meet you.

Position Purpose : As a Front Desk Agent, you’ll play a key role in delivering warm, efficient, and memorable service from arrival to departure. Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests.

The Benefits of Being Part of OUR Team :

• Medical, Dental and Vision coverage
• Life Insurance
• Paid personal time off
• Leadership and Management Training Programs
• 401K Retirement Plan
• A PATH for your future!
• Discounted room rates
• A FUN PLACE TO WORK
• Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.

ESSENTIAL FUNCTIONS

Guest Experience

Service & Support

Operations & Accuracy

SUPPORTIVE FUNCTIONS : In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

WHAT WE'RE LOOKING FOR :

Hospitality experience is a plus, but we’re happy to train the right person who brings warmth, reliability, and a team-first mindset.

NOTICE :

The Voyager Inn operates 24 / 7, 365 days a year, and flexibility is important in a hospitality environment. All associates are expected to uphold JL Hospitality Management’s standards for safety, professionalism, and service excellence.

JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.