Counter Sales Representative

Job Description

Job Description

Are you passionate about providing top-notch customer service and have a knack for HVAC / R products? Johnstone Supply | The Balsan Group is seeking a dedicated Counter Sales Associate to be the face of our branch, assisting customers with their HVAC / R needs and ensuring a seamless sales experience.​ NO EXPERIENCE NESCESSARY WE CAN TRAIN YOU!

Why You’ll Love Working With Us :

✅ Competitive Base Salary + Performance Bonuses

✅ Health, Dental, and Vision Coverage

✅ 401(k) with Company Match

✅ Paid Holidays & Generous PTO

✅ Opportunities for Professional Growth and Development​

Your Day-to-Day :

🔹 Greet and assist walk-in customers and handle incoming calls with professionalism

🔹 Provide accurate information on product availability, pricing, and specifications

🔹 Process sales orders, returns, and warranties efficiently

🔹 Maintain a clean and organized counter area and showroom

🔹 Collaborate with the warehouse team to ensure timely order fulfillment

🔹 Stay updated on new products and industry trends to better assist customers​

You’re a Great Fit If You :

• ️ Have prior experience in counter sales, preferably in the HVAC / R industry
• ️ Possess strong communication and interpersonal skills
• ️ Are proficient with point-of-sale systems and basic computer applications
• ️ Can lift up to 50 lbs and are comfortable standing for extended periods
• ️ Demonstrate a proactive approach to problem-solving and customer service​

This is a fantastic opportunity for individuals looking to build a career in the HVAC / R industry with a company that values teamwork, dedication, and excellence.

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