Principal UX Conversation Designer

A company is looking for a Principal UX Conversation Designer.

Key Responsibilities

Guide cross-cloud teams in defining agent behavior and communication standards

Define conversational structures and escalation paths for complex workflows

Develop frameworks for prompt strategy and establish governance for agent behavior

Required Qualifications

Deep experience in designing conversational systems or multi-turn AI agents

Expertise in intent systems, context management, and orchestration

Ability to influence cross-cloud leaders and drive organizational alignment

Strength in systems thinking and governance design

Experience in regulated or safety-critical environments