Talent.com
Group Rooms Coordinator
Group Rooms CoordinatorOmni Houston Hotel • Dallas, TX, US
Group Rooms Coordinator

Group Rooms Coordinator

Omni Houston Hotel • Dallas, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Group Rooms Coordinator (Grc)

The Group Rooms Coordinator (GRC) will be responsible for supporting the Omni Severin Hotel. They will assist Revenue Management, Sales and Convention Services with group communication and OPERA Cloud-related data entry and maintenance. This will include daily, weekly, monthly, and ad hoc tasks. Some of these duties will overlap with transient reservations, as well.

Responsibilities

General

  • Process No Show, Early Departure, and Cancellation charges for Group
  • Check 'zero rates' for discrepancies
  • Process batch deposits for Group
  • Review and complete reservation requests made by Local FIT accounts / CVB / BT
  • Assist in managing blocking Group / BT reservations in OCC

Group

  • Communicate directly with clients (phone and email) for group related reservations changes (must have access to a dedicated work phone)
  • Email and distribute internal reporting as requested by property (i.e., Group no shows / pick up / cancellation reports, etc.)
  • Email group pickup and rooming list reports for requested groups to Convention Services Managers
  • Set up group blocks in OCC once turnover packet is compiled and sent to GRC
  • Maintain cut-off dates, monitor group blocks, monitor group room types, set up billing, and input special requests
  • Review group blocks for cut-off date extensions and ensure the blocks are set to cover pre and post dates
  • Run group arrival lists daily for future arrival dates. Check for duplicate reservations, errors, and questions
  • Monitor room types daily. Assist FD in balancing the house when needed
  • Enter in upcoming site visit or sale's VIP requested reservations
  • Request email and MyUpgrade suppression as needed
  • Create group landing pages for call-in groups
  • Make changes for groups requested by contact or sales manager
  • Format and upload group rooming lists
  • If required, manage 'share' reservations
  • Audit 'out of block' reservations for groups clients, upon request / contract
  • Audit suites for oversells. Inform Sales, Catering, or CS for correction

    • Weekly Duties

  • Complete details on group resumes after Group Resume Meeting :
  • Routing / billing
  • VIP's local and brand wide
  • Payment windows are set up for finance
  • Apply earned comps to reservations based on pick up
  • Wi-Fi set up based on contract
  • Tax rules adjusted based on contract
  • Packages
  • Comments for the front office
  • Alerts for concessions or contract rules (i.e. early departure fee)
  • Set up staff or special rates
  • Ensure upgrades are completed
  • Add OPERA Cloud preferences based on requests and room preferences
  • Prior to GAC meeting, review 3rd party housing pickup in all
  • Make changes in OPERA Cloud after Groups Approaching Cutoff meeting
  • Check and adjust any overbookings due to group in OPERA Cloud
  • Attend pre-cons for groups in-house
  • Attend bill review for groups in-house
  • Log and track Group Medallia score to identify trends / opportunities for the department
  • Complete requested housing bureau pick-up forms
  • Review updates in OPERA Cloud for recent group addendums
  • Ensure sell through and upgrades are available for call-in / GLP groups

    • Monthly / Ad hoc Duties

  • Format and enter the FedEx manifest
  • Audit FDC blocks built against Opera Cloud blocks
  • Audit deposit and cancellation rules between FDC and Opera Cloud
  • Update operations team on current packages and instructions for said package
  • Send any blackout date emails for local FIT accounts
  • Provide directional feedback on group block pick-up and slippage

    • Qualifications

  • Previous hotel reservations and / or Front Desk experience is preferred
  • Knowledge of Opera and FDC is ideal
  • High school diploma or equivalent
  • Must be proficient in Excel, Outlook and other general computer skills
  • Must be able to communicate effectively with internal and external guests
  • Must be able to work Monday- Friday with the occasional weekend
    • [job_alerts.create_a_job]

    Group Rooms Coordinator • Dallas, TX, US

    [internal_linking.related_jobs]
    Travel Operating Room Registered Nurse

    Travel Operating Room Registered Nurse

    Go Healthcare • Richardson, TX, US
    [job_card.full_time]
    Go Healthcare is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Richardson, Texas.Job Description & Requirements. Pay package is based on 12 hour shifts and 36 hours p...[show_more]
    [last_updated.last_updated_1_hour] • [promoted] • [new]
    Coordinator, Sales School Groups Universal Kids Resort

    Coordinator, Sales School Groups Universal Kids Resort

    Universal Orlando • Frisco, Texas, USA
    [job_card.full_time]
    Responsible for supporting sales-related activities including administrative and customer support-based initiatives for Universal Kids Resort (UKR). Possesses a strong ability to communicate effecti...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Hospitality Coordinator

    Hospitality Coordinator

    HB Travels • Frisco, Texas, United States
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We are a travel services agency dedicated to creating smooth, personalized, and memorable experiences for our clients.From luxury cruises and resort stays to custom itineraries, our focus is on del...[show_more]
    [last_updated.last_updated_variable_days]
    Brokerage Coordinator

    Brokerage Coordinator

    LHH • Dallas, Texas, United States
    [job_card.permanent]
    Brokerage Coordinator – Temp-to-Hire Opportunity - Start before the holidays!.Uptown Dallas, TX (On-site, 5 days / week). Monday–Friday, 8 : 00 AM – 5 : 00 PM.As a Brokerage Coordinator, you’ll be the bac...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Group Rooms Coordinator

    Group Rooms Coordinator

    Omni Barton Creek Resort & Spa • Dallas, TX, US
    [job_card.full_time]
    The Group Rooms Coordinator (GRC) will be responsible for supporting the Omni Severin Hotel.They will assist Revenue Management, Sales and Convention Services with group communication and OPERA Clo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Party Coordinator

    Party Coordinator

    Urban Air Adventure Park • Frisco, TX, United States
    [job_card.full_time]
    PARTY COORDINATOR JOB SUMMARY The Party Coordinator is responsible for selling fun! Our ideal team member will serve as the 'First Point of Contact' of Urban Air and work with our guests to desig...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Rehabilitation Speech Therapist

    Travel Rehabilitation Speech Therapist

    Assured Nursing • Ennis, TX, US
    [job_card.full_time]
    Assured Nursing is seeking a travel Speech Language Pathologist for a travel job in Ennis, Texas.Job Description & Requirements. Assured Nursing is currently seeking a.The ideal candidate will p...[show_more]
    [last_updated.last_updated_1_hour] • [promoted] • [new]
    Group Rooms Coordinator

    Group Rooms Coordinator

    Dallas Staffing • Dallas, TX, US
    [job_card.full_time]
    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Groups Coordinator

    Groups Coordinator

    Texas Staffing • Dallas, TX, US
    [job_card.full_time]
    Renaissance Dallas Hotel Reservations Position.Location : Renaissance Dallas Hotel, 2222 Stemmons Freeway, Dallas, Texas, United States, 75207. Process all reservation requests, changes, and cancella...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    LifeSpa Coordinator (Nights / Weekends)

    LifeSpa Coordinator (Nights / Weekends)

    Lifetime • Frisco, TX, US
    [job_card.full_time]
    Position Summary : The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller's expectations, pre...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Rehabilitation Speech Therapist

    Travel Rehabilitation Speech Therapist

    PRIDE Health • Ennis, TX, US
    [job_card.full_time]
    PRIDE Health is seeking a travel Clinic Speech Language Pathologist for a travel job in Ennis, Texas.Job Description & Requirements. A Speech Language Pathologist assesses and treats speech, lan...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Activity Coordinator

    Activity Coordinator

    Belmont Village Turtle Creek • Dallas, TX
    [job_card.full_time] +1
    Belmont Village Turtle Creek -.Full-Time - Sunday-Thursday : 8 : 45am-5 : 15pm.Part-Time - Friday / Saturday / Sunday : 8 : 45am-5 : 15pm. Associates Degree with coursework in Recreation Therapy, Social Work, Psy...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    2nd Shift Store Room Coordinator

    2nd Shift Store Room Coordinator

    IKO • Ennis, TX, US
    [job_card.full_time]
    IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthine...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Operating Room Registered Nurse

    Travel Operating Room Registered Nurse

    Spire • Richardson, TX, US
    [job_card.full_time]
    Spire is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Richardson, Texas.Job Description & Requirements. Pay package is based on 12 hour shifts and 36 hours per week ...[show_more]
    [last_updated.last_updated_1_hour] • [promoted] • [new]
    Travel Rehabilitation Speech Therapist

    Travel Rehabilitation Speech Therapist

    Skyline Med Staff Allied • Ennis, TX, US
    [job_card.full_time]
    Skyline Med Staff Allied is seeking a travel Speech Language Pathologist for a travel job in Ennis, Texas.Job Description & Requirements. Join the Top- Rated Travel Healthcare Team!.Skyline Med ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Rehabilitation Speech Therapist

    Travel Rehabilitation Speech Therapist

    GetMed Staffing, Inc. • Ennis, TX, US
    [job_card.full_time]
    Speech Language Pathologist for a travel job in Ennis, Texas.Job Description & Requirements.GetMed Staffing is searching for a strong Speech Language Pathologist to assist our traveler-friendly...[show_more]
    [last_updated.last_updated_1_hour] • [promoted] • [new]
    Group Rooms Coordinator

    Group Rooms Coordinator

    Crescent Hotels & Resorts • Dallas, TX, US
    [job_card.full_time]
    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our As...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Rehabilitation Speech Therapist

    Travel Rehabilitation Speech Therapist

    Prime Staffing • Ennis, TX, US
    [job_card.permanent]
    Prime Staffing is seeking a travel Speech Language Pathologist for a travel job in Ennis, Texas.Job Description & Requirements. Specialty : Patient Care Associate (PCA).Experience : 6 months to 1 ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]