SIU Auto Insurance Field Investigator- PA

Siu Auto Insurance Field Investigator- Pa

We are a company of driven, enthusiastic, and determined people. We celebrate achievement and success. We foster innovation, determination, and recognition. Because of that, our employees feel recognized and rewarded for the contributions they make on a daily basis. At GAINSCO, it is our people that set us apart.

If you are looking for a place where you can make a difference, perceive how your work impacts the company, and be recognized for your efforts and passion, then GAINSCO is the company for you.

GAINSCO's work environment rewards engaged individuals who have a desire to contribute and succeed. That's because our culture encourages individuals to grow their skills as they build their careers. Come join us and become a champion with GAINSCO.

We are seeking a skilled and detail-oriented SIU Field Investigator to join our team. As an SIU Field Investigator, you will play a crucial role in identifying and preventing fraudulent claims by applying your technical knowledge and human relations skills. If you have a background in claims and investigative experience and are dedicated to maintaining the highest standards of integrity, we invite you to apply for this exciting opportunity.

What does a SIU Field Investigator do?

• Conduct thorough investigations of suspicious claims, including background checks, public record searches, and field interviews.
• Personally inspect vehicles, medical clinics, and accident scenes; collect evidence and take recorded statements.
• Perform Examinations Under Oath (EUO) and canvass neighborhoods for additional information.
• Use antifraud technology and investigative strategies to proactively identify questionable claims and initiate SIU referrals.
• Work closely with adjusters and internal departments to share findings and coordinate investigative efforts.
• Communicate with law enforcement, the National Insurance Crime Bureau (NICB), and regulatory agencies.
• Provide training and guidance to claims staff on fraud indicators and investigative best practices.
• Deliver timely updates and maintain detailed documentation in compliance with company and regulatory standards.
• Ensure investigations are conducted within legal and regulatory timelines.
• Stay current on industry trends, fraud schemes, and state-specific regulations.
• Report systemic issues or process gaps that impact the customer experience or claim outcomes.

What is required?

Education : High School Diploma or Equivalent.

Experience : Minimum of 4 years of auto insurance claims experience required.

Other skills and abilities :

What else do you need to know?

All offers are contingent upon a successful background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.

GAINSCO is an Equal Employment Opportunity Employer