Information Technology Manager

Job Description

Job Description

POSITION SUMMARY :

The Information Technology (IT) Manager oversees day-to-day information technology operations at CareSouth Medical and Dental. This position provides direct supervision to the IT Technicians, manages IT-related projects and deployments, oversees equipment lifecycle processes, and serves as a primary liaison for vendors and service providers. The IT Manager ensures the Help Desk operates efficiently, leads implementation of new technologies across sites, and assists with backend administrative tools and infrastructure support in collaboration with the CIO.

REQUIREMENTS :

• The candidate is required to have a bachelor's degree in Computer Science, Information Systems or a related field, preferably a Master's. Experience is not a substitute for a degree.
• Strong computer skills (Word, PowerPoint, and Excel)
• Strong team based, results oriented, analytical, and problem-solving skills.
• Minimum 5 years of experience in IT, with at least 2 years in a supervisory or project leadership role.
• Experience in a healthcare or clinical setting strongly preferred.
• Strong project management and help desk operations experience.
• Familiarity with Microsoft 365 administration, Teams, and SharePoint.
• Understanding of HIPAA, NIST, and cybersecurity standards.
• Strong analytical, organizational, and communication skills.
• Ability to adapt to diverse technical environments and multitask.
• Working knowledge of health care and / or community or public health required. FQHC preferred.
• Must have excellent written and oral communication skills.
• Must have the ability to organize, prioritize and work independently as well as schedule and produce work in a timely manner.
• Must have own transportation, license and vehicle insurance.