Collision Repair Assistant

Sales Assistant / Receptionist

We are looking for a strong customer service oriented and energetic Sales Assistant / Receptionist who will greet and communicate with customers and other employees. The selected individuals will resolve customer needs relating to the service, sales, and parts for their vehicle and ensure that each customer has an experience that creates a lifetime customer.

Duties and responsibilities include :

• Answer phones in a professional manner, within three rings, and transfer customers promptly to appropriate destination.
• Courteous and professional pages. Takes messages from customer when desired person is unable to be reached or at customer request.
• Greet and accommodate walk-in customers promptly; provides timely, friendly, professional service.
• Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, and resolving customer concerns.
• Identify, recommend, and support opportunities for process improvement. Identify ways to improve operations and customer service.
• Maintain a professional appearance at all times. Disperse and sort mail each day.
• Call customers when license plates come in and keep a license plate log to ensure accuracy.
• Make copies when needed. Order business cards. Print Dealer Socket letters each morning.
• Report Sales to Manufacturer.
• Input incentives and track payments.
• Monitor websites for pictures and descriptions.
• Maintain Dealer Socket.
• Other duties as assigned.

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be 18 years or older and be authorized to work in the U.S., have a valid driver license and professional appearance. All employees must adhere to the below Company Values : Respect, Intelligence, Greatness, Honesty, Teamwork.

Education and / or experience :

Note : This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this list is intended to be an accurate reflection of the current job, the Company reserves the right to revise the functions and duties of the job and to require that additional or different tasks be performed as circumstances dictate.