Retail Change Manager- Visual

The Retail Change Manager - Visual, leads the execution of all Retail Change initiatives — including new store openings, remodels, resets, and closures — ensuring projects are delivered safely, on time, and to brand standards. Serving as the field-based liaison between Central Operations, Construction, Commercial, Facilities, and Field Operations, this role ensures flawless project delivery and operational readiness from build to business transition.

Pay Range : $7 0,000- 110,000 annually

Location :   This role requires being based within 30 miles of a US priority airport or the ability to self-relocate by January 31, 2026. (NY Metro, DC, Georgia, Florida, Nevada, California, Colorado, Arizona)

Key Responsibilities

Project Leadership & Execution

• Lead and coordinate all phases of new store openings, remodels, resets, and closures across assigned locations.
• Drive operational readiness, ensuring all pre- and post-opening activities meet WHSmith standards.
• Partner cross-functionally with Construction, Facilities, and Field Operations to monitor timelines, budgets, and readiness milestones.
• Lead on-site project execution and completion of punch lists and Day 2 actions.
• Provide hands-on leadership and oversight during key project stages to guide teams and vendors through setup and merchandising.

Operational Excellence & Process Management

Cross-Functional Partnership

Key Metrics