Operations Support ArchitectVirtualVocations • Kansas City, Missouri, United States
Operations Support Architect
VirtualVocations • Kansas City, Missouri, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for an Operations Support Architect, Member Experience.
Key Responsibilities
Support channel optimization and maturity roadmap across various support channels
Map customer intents and architect optimal channel pathways for member experiences
Architect the support toolset and workflow to enhance performance and outcomes
Required Qualifications
7+ years in support operations or related roles, with 3+ years leading omnichannel programs
Hands-on expertise with CCaaS / telephony, CRMs, conversational AI, or analytics / BI
Strong systems and data architecture skills
Proven experience in journey design balancing customer effort and cost-to-serve
Fluency in experimentation, KPI design, and ROI modeling
[job_alerts.create_a_job]
Operation Support • Kansas City, Missouri, United States
[internal_linking.related_jobs] A company is looking for a Customer Support Administrator, EMEA - Temp.Key Responsibilities : Creates and validates sales orders, providing guidance to resolve errors Coordinates internal and ext...[show_more] 
We’re a global tech company, just not the kind you’re picturing.Sure, we’ve got catered lunches, team events, cool merch, and yes.
But that’s not why people join.Our te...[show_more]
Remote Lead Enterprise Architect (Kansas City).We are seeking a highly experienced.This individual will play a critical role in shaping our technology roadmap, leading architectural strategy, and e...[show_more]
Ambulatory Operations and Informatics Analyst.Position Summary / Career Interest : .The Ambulatory Informatics and Operations Analyst applies informatics knowledge and collaborates with operational l...[show_more]
Reporting to the Director of File Based Solutions, you work between Evertz clients, account managers, R&D engineers, project managers, and executive management to completely architect, design a...[show_more]
Operations Analyst At Relm Insurance Ltd.Domiciled in Bermuda, with offices in London, Miami, New York and Dubai, Relm Insurance Ltd.
Relm") is the first IIGB (Innovative Insurer General Business) i...[show_more]
Operational Support Specialist.Join a team of passionate and caring people who make a difference in people's lives.The Operational Support Specialist is aligned regionally to assist in ensuring the...[show_more]
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers.
All team members receive a competitive base salary and compensation pack...[show_more]
Solution Architect - Presales (Remote).We're looking for a senior solution architect candidate with experience in Presales, Data Integration and MDM, to join our team in remote.You will report to t...[show_more]
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years.Using a combination of shared and private / dedicated platforms, LightEdge has been succe...[show_more]
At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth.
We're freeing them from the burdens of day-to-day IT maintenance, s...[show_more]
A rapidly growing organization is seeking a.Senior System Architect / Senior PHP Developer.The organization operates in a collaborative, flat leadership environment where developers work closely wi...[show_more]
As a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathaway.We are seeking a highly experienced and strategic Senior Application Architect to lead the desig...[show_more]
Are you ready to be part of something more.Youre more than a means to an enda way to help us meet the bottom line.UMB isnt comprised of workers but of people who care about their work one another a...[show_more]
Operations Production Support Specialist.At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.
We are all united in delivering the best experience for...[show_more]
Contribute to a positive, collaborative workplace by communicating and working in ways that reflect our purpose and values.
Uses direct supervision to lead an assigned team of associates.Perform a v...[show_more]
Your Quest : Build the software products that improve healthcare access.At Quest Analytics, our mission is to make healthcare more accessible for all Americans.
As a Senior Software Architect, you wi...[show_more]
At Sunflower Bank, we’re experiencing great growth.Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible.As ...[show_more]
Customer Support Administrator
VirtualVocations • Kansas City, Missouri, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Solutions Architect - Presales
SafetyCulture • Kansas City, MO, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Remote Lead Enterprise Architect (Kansas City)
Infused Innovations • Kansas City, Kansas, United States, 66102
[filters.remote]
[job_card.full_time] +1
[last_updated.last_updated_30]
Ambulatory Operations and Informatics Analyst
The University of Kansas Health System • Kansas City, Kansas, USA
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Solutions Architect - Media / Broadcast Enterprise Systems
Evertz Microsystems Limited • Kansas City, KS, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_1_day]
Operations Analyst
Arora Strategies • Kansas City, MO, US
[job_card.temporary]
[last_updated.last_updated_variable_days] • [promoted]
Operational Support Specialist
BrightSpring Health Services • Kansas City, KS, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Principal Systems Architect - Supply Chain Applications
T-Mobile USA, Inc. • Overland Park, KS, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Solution Architect - Presales
Informatica LLC • Kansas City, Missouri, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Solutions Architect
Lightedge • Kansas City, MO, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Solutions Architect II
ISG Technology • Overland Park, KS, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Senior System Architect (Kansas City)
Chief of Staff KC • Kansas City, MO, US
[job_card.part_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Application Architect
Marmon Holdings • Leawood, Kansas, USA
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Custody Operations Specialist
UMB Bank • Kansas City, Kansas, USA
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Operations Production Support Specialist - Loan Servicing Management - Midland
Kansas Staffing • Overland Park, KS, US
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Operations Lead - Partner Support
BASYS Processing • Lenexa, KS, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Software Architect
Quest Analytics • Overland Park, KS, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Solutions Architect Analyst
Sunflower Bank, N.A. • Overland Park, KS, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]