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Director of Housekeeping
Director of HousekeepingCorporate Office • Atlanta, Georgia, USA
Director of Housekeeping

Director of Housekeeping

Corporate Office • Atlanta, Georgia, USA
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  • [job_card.full_time]
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Overview

Omni Atlanta Hotel at Centennial Park

Luxurious comfort embraces pure style at the elegant four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Parkis connected to Philips Arena and the Georgia World Congress Center and it is the closest hotel to the Mercedes-Benz Stadium.

Omni Atlantas associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Hotel at Centennial Park may be your perfect match.

Job Description

To manage direct and coordinate all functions of the Housekeeping and Laundry departments. To maintain impeccable levels of cleanliness and upkeep. To ensure cost controls are in place. To support a positive work environment for all associates.

Responsibilities

  • Maintains standards of cleanliness and a consistent guest experience as documented Medallia AAA Inn-keeping ratings and ability to execute all Omni Hotels facility standards and guidelines.
  • To ensure a smooth efficient and economic operation in the Housekeeping and Laundry departments. To specify and purchase supplies and record all data pertaining to the Housekeeping and Laundry departments.
  • To effectively monitor the preventative Maintenance program throughout the hotel.
  • To maintain a highly motivated and trained staff that continually strives for excellence in service and cleanliness.
  • Constantly monitor and control all labor cost for Housekeeping and Laundry departments achieving targeted payroll.
  • To maintain Housekeeping turnover to an acceptable level.
  • To maintain close coordination communication and interaction with front office to ensure rooms are available for sale and with Engineering to ensure guest room and all public areas are at peak operative levels.
  • Close coordination and communication with other internal departments.
  • Directly control the issuance and retrieval of associate uniforms.
  • Administer the Lost and Found department ensuring all Omni Hotel standards are met or exceeded.
  • Directly control the key control program for all Housekeeping associates.
  • Monitor all guest requests to ensure they are met within the prescribed time limits.
  • Inspect and tour all public areas several times daily.

Qualifications

  • Inspect all VIP rooms daily.
  • Monitor guests complaints accordingly and take corrective action when necessary.
  • Maintain and administer quarterly linen inventories responsible for action plans to address shrinkage.
  • Assist with budget process as required by the Hotel Manager.
  • Develop master cleaning schedules and administer accordingly.
  • Monitor all Housekeeping inventories to ensure adequate supplies are always available complete analysis of amenity consumption.
  • Maintain accurate payroll information for the Housekeeping and Laundry department and control of same in accordance with plan.
  • To ensure that all Systems and Controls Loss Prevention and Energy Conservation guidelines are on line.
  • Must be able to work a flexible schedule to include holidays and weekends
  • Must have 3-5 years of management experience in front office housekeeping and / or guest services in a 700 room 4-diamond hotel
  • Omni Hotels & Resorts is an equal opportunity employer - vets / disability. The EEO is the Law poster and its supplement are available using the following links : EEOC is the Law Poster and the following link is the OFCCPs Pay Transparency Nondiscrimination policy statement

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to .

    Required Experience :

    Director

    Key Skills

    Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Director Of Housekeeping • Atlanta, Georgia, USA

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