Casino Operations Manager

Description

Job Summary :

Responsible for the management of Slots and Table Games Operations ensuring that the departmental goals are achieved and maintained. Sets strategic direction for slots and table games business. Develop short and long-range plans that contribute to excellent customer service and increase revenues while maintaining appropriate expense margins. Responsible for ensuring a fair and consistent environment for scheduling performance management and procedures for our largest department. Develop systems and procedures to ensure that all regulatory compliance and gaming regulations are consistently executed upon. Responsible for the selection training and management of high-quality team members.

Qualifications :

• A minimum of four years of relevant gaming experience is required.
• Must have knowledge of casino rules procedures and regulations for the Gaming Department.
• Excellent customer service and employee skills are essential.
• Must have prior Table Games Manager experience and a working knowledge of general Slot business and accounting procedures.
• Must have knowledge of casino rules procedures and regulations pertaining to Casino Operations.
• Extensive knowledge of Slot and Table Game Operations preferred
• Must possess excellent analytic managerial organizational and administrative skills.
• Must be able to get along with co-workers and work as a team.
• Reviews table games performance and execute remedial action when necessary.
• Develop and recommend changes in the physical layout of table games area to promote the most effective utilization of equipment personnel and floor space.
• Establishes and administers procedures pertaining to the proper coordination of all operating activities relating to all table games with special emphasis on the security of company funds.
• Determines personnel requirements of the department and establishes or approves shift schedules to provide maximum service to patrons consistent with operational or seasonal demands.
• Establishes and administers safety policies and procedures pertaining to the table games department and assures adherence to these policies and procedures.
• Analyzes evaluates and submits proper reports for the purchase of new equipment within the guidelines of the departments budgets.
• Prepares annual budgets and operating forecasts; prepares regular and special reports; maintains necessary records and files.
• Counsels guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodic performance reviews of assigned personnel.
• Must present a well-groomed appearance.

Essential Job Functions :

Physical Mental & Environmental Demands :

Harrahs reserves the right to make changes to this job description whenever necessary. It is our policy to provide equal employment opportunity to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and / or expression genetic information or marital status. This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Preference is given to qualified Iowa tribal members and members of other federally recognized tribes.

Required Experience :

Manager

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1