Shift Leader

divh2Shift Leader / h2pWingstops mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, theres only Wingstop. We are looking for team members who want to deliver a flavor experience. / ppWe are looking for excellent shift leaders to supervise the operations of a shift to ensure that food safety, product preparation, cleanliness, and company standards are maintained. This includes working a cashier or cook position while supervising staff. Exceptional customer service is a major. / ppstrongEssential Duties Responsibilities : / strong / pulliPerforms all tasks and responsibilities of a Wingstop crew member. / liliEnsure that each guest receives outstanding service by providing a guest-friendly environment. That includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge, and all other components of guest service. / liliTrains newer or less experienced crew members in their tasks and responsibilities. / liliPractices inventory control standards. / liliStore policies are being followed by all staff members. / liliEnsure appropriate cleanliness, sanitation, safety, and staffing standards are maintained. / liliOpen and / or close the restaurant and meet required work hours. / liliManage and motivate the crew members. / liliEnsure breaks are coordinated effectively and quickly. / liliAssemble and package orders according to the Wingstop standard. / liliAssist all other positions when necessary. / liliAssist in keeping the kitchen dining room clean throughout the shift. / liliEnsure that all crew members are always health safety conscious. / liliResolve customer issues with efficiency and a good attitude. / liliBe sure the store is clean at closing. All equipment is accounted for and put back, trash is covered and packed neatly, floors are swept and mopped, and all other daily closing procedures are being followed. / liliPromote the Wingstop brand and uphold the mandatory operating requirements including QSC requirements. / liliEnforce the Wingstop uniform and jewelry policy. / liliEnsure that each guest has a positive, long-lasting impression of the Wingstop experience. / liliCash is controlled and maintained, any voids or refunds are accounted for. / liliDaily and weekly cleaning tasks are being met. / liliOrders quote times are being met and adjusted for peak business hours. / liliOvertime for the crew is to be avoided unless it is an emergency and approved by the general manager. / liliKitchen is well managed and organized for each position during peak periods. / liliRepresent the Wingstop brand. / li / ulpstrongDisclaimer : / strong The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. / ppWe are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. / p / div