Child Sponsorship Support Office Engagement Coordinator

World Vision International

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories!

Key Responsibilities

• Support Office Engagement
• Communicate with sponsor engagement teams from 20+ funding offices to gather requirements, respond to queries, and provide support or training. Collaborate with internal production teams to relay feedback and resolve issues effectively.
• Create or Develop Communications Materials
• Support strategic communications initiatives for sponsor content features, including developing playbooks, calendars, field guidance, training materials, and internal newsletters or memos.
• Knowledge Management and Processes
• Establish and maintain knowledge management standards to meet communication needs. Monitor team outputs, recommend process improvements, and escalate issues or risks as needed. Support staff onboarding, training, and mentoring, while contributing to reporting and analysis in collaboration with leadership.
• Support Lead and Peers
• Provide administrative and operational support to senior team members, including report creation, task coordination, and issue escalation. Serve as Officer in Charge during absences, managing team operations and representing peers in Partnership-wide meetings.
• Strategic Planning
• Contribute to the strategy for shaping the sponsor experience regarding clear, impactful content and communications to sponsors. Recommend strategies to enhance the effectiveness and consistency of sponsor engagement features year over year.

Knowledge, Skill and Experience

Applicant Types Accepted : Local Applicants Only