Learning And Development Program Manager
Manages a specific L&D program / pillar, collaborating with L&D leadership to ensure learning experiences are relevant, data-informed, and aligned with firm priorities. Responsible for curating and maintaining structured learning paths in respective L&D program / pillar that align with the firm's strategic goals and role-based competencies, including but not limited to licensure, continuing education requirements, design innovation, leadership development, and industry compliance. Seeks opportunities to contribute to a culture of continuous learning and contributes to learning & development solutions that build the adaptive capabilities needed to drive business performance and lead transformative change, today and into the future.
Responsibilities :
- Directs the needs assessment for training and staff development for respective L&D program / pillar to enhance effectiveness of employee education in achieving the firm objectives
- Collaborates with internal stakeholders on the strategy and execution of learning programs
- Works with subject matter experts (SMEs) to create learning that aligns with firm objectives
- Identifies and incorporates best practices and lessons learned into program plans in collaboration with L&D team
- Curates and maintains structured learning paths for respective L&D program / pillar in collaboration with L&D team, including aggregating and organizing existing learning materials from multiple internal and external sources (e.g. prior trainings, vendor content, and SME resources)
- Leverages established metrics and data (e.g. performance trends, engagement metrics, and needs assessments) to inform program design, optimize learning paths, and demonstrate measurable impact
- Designs and facilitates high-impact workshops that build capabilities in respective L&D program pillars
- Provides individual coaching to support performance, skill development, and career progression
- Applies continuous improvement mindset to learning operations, using learner feedback, data, and best practices to evolve programs
- Collaborates with the broader Talent team to ensure alignment of learning initiatives with team and firm objectives
- Supports efforts to effectively implement new initiatives and processes
- Supports individuals with day-to-day L&D questions and requests as needed
Qualifications :
Education and Experience :
Bachelor's degree in Learning Design and Technology, Adult Education, Human Resources, Organizational Development or a related field preferredTypically with 6+ years of experience in professional development, coaching, facilitation, and leadership development within a corporate environmentExperience in facilitating workshops and coordinating multiple training events in a corporate settingLicenses and Certifications :
Certification in Adult Learning and Training & Facilitation preferredICF Certified Coach (ACC, PCC, or MCC) preferredGallup Certified Strengths Coach preferredSix Sigma Yellow Belt certification or higher preferredDiSC, MBTI, or similar Certified Facilitator preferredCrucial Conversations Certified Facilitator preferredSLII Certified Facilitator preferredKnowledge, Skills and Abilities :
Proficient in MS Office SuiteExperience with Learning Management Systems (LMS) and other talent developmentExperience with eLearning software (including Articulate 360)Strong understanding of modern learning and development models and best practicesStrong knowledge of adult learning principles and instructional design methodologiesExcellent interpersonal skills and the ability to interact with all levels of staffStrong presentation skillsStrong organizational skills and the ability to work on multiple projects at the same timeAbility to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)Ability to hold sensitive information with a high level of confidentialityAbility to communicate and present ideas in a clear, concise, and professional manner both verbally and in writingAbility to problem solve and apply innovative solutionsAbility to work and collaborate in a team environment, and ability to work independently and prioritize workAbility to effectively meet deadlines at expected qualityTravel may be requiredIf you currently work for HKS, please submit your application via the Internal Careers Portal.
HKS is an EEO / AA Employer : M / F / Disabled / Veteran