Telecom Process Engineer

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Telecom Process Engineer

About Your Role

As a Telecom Process Engineer, you will work closely with network engineering, client service partners, sales, application and development teams to design, implement, and automate new ways of implementing the enterprise network. is a self-directed and highly autonomous networking professional. You will use your excellent communication, both written and verbal, and project coordination skills to develop best practices, refine operational procedure, and constantly think pro-actively and with innovation.

What you'll do :

Design, coordinate, and document the enterprise network to meet the functional objectives of the business

Research, evaluate, and implement new advanced networking technologies

Lead coordination efforts with both technical and non-technical peer groups to determine requirements

Communicate effectively with internal and external customers possessing a wide range of technical knowledge

Support innovation from the client to the Fiserv core by automating various network operation tasks through creation and maintenance of tools to deliver simple, sustainable, and repeatable solutions and processes

Work closely with our Network Engineering teams to ensure fast, smooth rollout of new designs and products

Drive standards across the client network and ensure that we are fully compliant to those standards and policies

Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.

Experience you'll need to have :

5+ years of experience in providing network project management in a collaborative environment

4+ years of experience in supporting small, medium, and large-scale networks

2+ years of experience building dashboards and reports using PowerBI

Bachelor's degree in computer science, or a relevant field, or an equivalent combination of education, work, and / or military experience

Experience that would be great to have :

Prior experience developing best practices and refining operational procedures

Prior experience with network implementation and design

Demonstrated innovation and proactive thinking in network engineering

Experience interacting with management, peers, and customers

How you'll work :

Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech, this role is on-site Monday through Friday

This role may require flexibility to work overtime or off hours

This role requires use of a computer and audio equipment

Sponsorship :

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please :

Apply using your legal name

Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity :

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies :

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts :

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and / or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.