Design Associate

Design Associate (In-Home Sales)

Floor Coverings International is the #1 in-home flooring brand in North America. We provide a high-touch, convenient, and personalized flooring experience that brings the showroom directly to the customer's door. Our proven sales process, extensive product selection, and white-glove customer service have made us a leader in the industry.

Position Overview

Are you a high-performing salesperson who thrives on closing deals, meeting goals, and helping customers make confident purchasing decisions? As a Design Associate at Floor Coverings International, your primary role is in-home sales driving revenue and customer satisfaction by guiding homeowners through their flooring purchase from consultation to close. This is not a retail or showroom position. You'll be out in the field, meeting with warm leads, utilizing our mobile showroom, and executing a proven sales process that converts.

Key Responsibilities

• Drive sales performance by executing in-home consultations that lead to closed deals
• Follow a proven, structured sales process to maximize conversions and average ticket size
• Quickly build rapport and trust with homeowners during consultations
• Present product solutions that align with the customer's needs, lifestyle, and budget
• Accurately measure spaces, estimate job costs, and prepare compelling proposals
• Follow up with all leads and prospects to move them through the sales pipeline
• Meet or exceed monthly and quarterly sales goals
• Coordinate closely with project and installation teams to ensure smooth project delivery
• Utilize CRM to manage pipeline, schedule appointments, and track sales metrics
• Maintain product knowledge across a wide variety of flooring solutions

Performance Metrics

• Monthly/Quarterly Sales Volume
• Close Rate on Leads Provided
• Average Ticket Size
• Customer Satisfaction Score (Post-Sale NPS or Google Reviews)
• Speed to Follow-Up & Proposal Delivery

Qualifications

• 2+ years of successful experience in in-home sales, B2C sales, or high-ticket sales
• Proven ability to close deals and hit or exceed sales targets
• Excellent interpersonal, communication, and persuasion skills
• High level of personal accountability and self-motivation
• Tech-savvy: comfortable using tablets, CRM systems, and digital estimating tools
• Willingness to travel daily across Spokane, WA and North Idaho
• Professional appearance and strong presentation skills
• Reliable vehicle and valid driver's license
• Basic understanding of interior design or home improvement is a plus (not required)

Join a winning team. If you're a motivated, goal-oriented sales professional who loves meeting people and closing deals, Floor Coverings International is the place for you. Build a career with uncapped income potential and the satisfaction of helping homeowners make confident flooring decisions.

Apply now to start your journey with Floor Coverings International of Spokane & North Idaho!