System Operator

Job Description

Job Description

Position Summary

Responsible for the safe and reliable operation and control of the electric distribution system, including all aspects of the Outage Management System (OMS), system configuration, and system monitoring. Aid in troubleshooting, diagnosing, and initiating repairs of electrical distribution system problems, including providing troubleshooting support for linemen, stakers, and engineers. The System Operator serves as a resource for all Tri-County Electric teammates by supporting a safe and reliable workplace. This role partners with leadership to model and reinforce the Cooperative's Essential Attributes, contributing to a healthy work culture and the overall success of the organization.

Essential Job Functions

• Collaborates with field personnel to identify and correct system disturbances and unplanned outages, including locating sources of trouble, and implementing necessary corrective action.
• Evaluates incoming trouble calls and outage reports, assigns work to the appropriate personnel, and prioritizes tasks to maximize the effective use of all available resources.
• Monitors SCADA systems, responds appropriately to alarms, and contacts the necessary personnel to communicate, document, and resolve alarm conditions.
• Maintains accurate outage information in the OMS and provides timely, reliable restoration updates to TCEC support personnel and members.
• Analyzes and resolves system disturbances by reviewing disturbance events and initiates prompt corrective actions to restore the system to a normal operating configuration.
• Manages hotline tags and switching coordination through SCADA; Directs field personnel to adjust upstream reclosing devices via OMS to the proper (non- reclosing / reclosing) position.
• Develops and applies basic switching and isolation procedures to safely and efficiently restore the distribution system.
• Utilizes the AMI system, Catalyst, and other analytical tools to assist in identifying and troubleshooting distribution system faults.
• Initiates and runs outage calls through the callout management system to dispatch distribution crews for outage investigation and restoration.
• Operates switches, reclosers, and circuit breakers, and other remotely controlled equipment through the SCADA system in accordance with safety and operational standards.
• Creates outage notifications, load transfer reports, and submits GIS model updates to ensure accurate system mapping and operational planning as required.
• Communicates and coordinates with Brazos operators of inter-connected power systems / generation stations to solve mutual operational issues.
• Utilizes weather-monitoring tools to assess conditions and promptly notify relevant personnel of potential severe weather impacts.
• Keeps accurate, automated logs of all distribution system activities and control room operations.
• Operates computers and common software applications (including spreadsheets, databases, and word processing software) and effectively uses phones, radios, fax, and other communication equipment.
• Works rotating shifts to support 24 / 7 control room operations, including weekends and holidays. Employees should expect regular scheduled overtime as part of normal operations. Shifts are generally 8–12 hours, with a maximum shift length of 14 hours on meeting days or during storm events and major outages.
• Performs building security duties, including monitoring multiple facility areas through closed-circuit cameras systems.
• Interacts professionally and courteously with all department coworkers, Cooperative departments, members, the public, other utilities, governmental agencies.
• Adheres to TCEC safety rules and company policies; maintains personal safety awareness and reports all accidents or unsafe conditions as required.
• Contributes to the achievement of organizational objectives in alignment with the Cooperative's Goals.
• Maintains knowledge of applicable NERC CIP / Reliability Standards and stays informed about regulatory updates.
• Assist with emergency restoration activities during storms, major outages, or other system impacting events.
• This position exists to help the System Operations Manager advance the Cooperative's mission : delivering safe and reliable power to members at the lowest possible cost by modeling Essential Attributes.
• Perform other duties within their capabilities as directed by her supervisors.

Position Requirements

Relationships

Physical Demands

(Scale : Rarely = Less than 5%, Occasionally = 5% - 25%, Frequently = More than 25%)

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