Talent.com
Retail Associate
Retail AssociateRoss Stores • Irving, TX, US
Retail Associate

Retail Associate

Ross Stores • Irving, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Retail Associate

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success
  • Career growth
  • Teamwork
  • Our commitment to Diversity, Equality & Inclusion, and our community

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE : The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • COMPETENCIES :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • QUALIFICATIONS AND SPECIAL SKILLS REQUIRED :

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • PHYSICAL REQUIREMENTS / ADA :

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • SUPERVISORY RESPONSIBILITIES : None

    DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    [job_alerts.create_a_job]

    Retail Associate • Irving, TX, US

    [internal_linking.related_jobs]
    Retail Sales Associate - 0337

    Retail Sales Associate - 0337

    First Cash, Inc. • Farmers Branch, TX, US
    [job_card.full_time]
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...[show_more]
    [last_updated.last_updated_30]
    Senior Retail Sales Associate

    Senior Retail Sales Associate

    Texas Staffing • Grapevine, TX, US
    [job_card.full_time]
    A Senior Retail Sales Associate (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate Part Time

    Retail Sales Associate Part Time

    Texas Staffing • Carrollton, TX, US
    [job_card.full_time] +1
    AutoZone's store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked invent...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDash • Italy, TX, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Associate

    Retail Associate

    TradeJobsWorkforce • 75368 Dallas, TX, US
    [job_card.full_time]
    Now hiring an experienced Retail Associate to gain knowledge of company offerings to better serve clients, assist with organizing, stocking, and general upkeep, and provide excellent service to cus...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Seasonal Retail Sales Associate

    Seasonal Retail Sales Associate

    Francesca's • Southlake, TX, US
    [job_card.temporary]
    Our inclusive brand reflects our people and commitment to the world.We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    2020 Companies • Bedford, TX, US
    [job_card.full_time]
    On behalf of our client, Reliant, by NRG, we are looking for Retail Sales Associates with enthusiastic personalities to join our team of Energy Pros. Bring your potential, and we will maximize it.Pr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    Staples • Euless, TX, US
    [job_card.part_time]
    Sales Associates provide exceptional customer service with our customers' needs in mind.You'll help customers find products, provide solutions, and handle returns or online pickups.You'll also be c...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Reclectic Sales Associate

    Reclectic Sales Associate

    Urban Outfitters • Arlington, TX, US
    [job_card.full_time]
    This position is located at 459 E Interstate 20, Arlington, Texas, 76018 United States.A Sales Associate contributes to driving sales through maintaining organized product flow, helping to ring cus...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    Floor & Decor Holdings • Arlington, TX, US
    [job_card.full_time] +1
    This role has a minimum base pay from $15.Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to com...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Stock Associate

    Retail Stock Associate

    Our Company • Frisco, Texas, United States, 75034
    [job_card.full_time]
    Starting Salary : $14 – 16 per hour, depending on experience.Medical, Dental, Vision and other benefits available based on # of hours worked. Associate Discounts on Rooms To Go furniture.Join the ROO...[show_more]
    [last_updated.last_updated_30]
    Retail Sales Associate

    Retail Sales Associate

    New Balance • Coppell, TX, US
    [job_card.part_time]
    Job Opportunity At New Balance.Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    P / T retail store associate, Grand Prairie, 6287, Grand Prairie TX

    P / T retail store associate, Grand Prairie, 6287, Grand Prairie TX

    Adidas • Grand Prairie, TX, US
    [job_card.part_time]
    At adidas we have been challenging the status quo for over 70 years and we're not done yet.We are calling all Store Associates who don't accept what "was" or what "is," but those who want to create...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Part Time Store Associate

    Retail Part Time Store Associate

    Office Depot • Lewisville, TX, US
    [job_card.part_time]
    Focus on the core content of the job post, making it beautiful and easy to read.Remove all unnecessary metadata, links, buttons, and any extra information that doesn't contribute to the job descrip...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Sales Associate - 0013

    Retail Sales Associate - 0013

    First Cash, Inc. • Bedford, TX, US
    [job_card.full_time]
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...[show_more]
    [last_updated.last_updated_30]
    Retail Sales Associate

    Retail Sales Associate

    Arcis Golf • Grapevine, TX, US
    [job_card.full_time]
    Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up eac...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Aerie - Brand Ambassador (Sales Associate)

    Aerie - Brand Ambassador (Sales Associate)

    American Eagle Outfitters • Southlake, TX, US
    [job_card.part_time]
    As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than bef...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    TJX • Lewisville, TX, US
    [job_card.full_time]
    Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a c...[show_more]
    [last_updated.last_updated_30] • [promoted]